Momos is the leading Guest AI Platform built for multi-location restaurant brands across the globe. We help Customer Service, Operations, and Marketing teams streamline guest feedback, automate issue resolution, and drive repeat revenue — all powered by AI. Our customers include some of the most iconic QSR and fast-casual brands across 23,000+ locations worldwide.
We're looking for a Salesforce Administrator to manage, configure, and support our Salesforce platform — keeping our data clean, our workflows reliable, and our teams able to actually use the system day to day.
Administer and maintain the Salesforce platform: user management, roles, profiles, permission sets, and security settings
Create and maintain custom objects, fields, page layouts, validation rules, and flows
Build and maintain reports and dashboards for stakeholders across the business
Monitor data integrity — deduplication, data cleansing, and routine audits
Provide first-line troubleshooting and technical support to end users
Manage system upgrades and test new Salesforce releases before rollout
Document processes, configuration changes, and internal training materials
Deliver onboarding and training sessions for new users
Gather requirements from stakeholders and translate them into workable Salesforce solutions
Collaborate with cross-functional teams (Sales, Operations, Customer Success) on their Salesforce needs
Bachelor's degree in Business or a related field
1–2 years of experience administering or supporting a CRM system — Salesforce experience is a plus, not required; full training is provided
Strong problem-solving and troubleshooting skills
Fluent, professional English communication skills — written and verbal
Comfortable managing multiple requests and priorities at once
Detail-oriented, with strong data accuracy and organizational habits
Able to learn new systems quickly and take ownership without close supervision
Salesforce Administrator Certification (ADM 201)
Experience with Salesforce Lightning, Flow Builder, Sales Cloud, or Service Cloud
Familiarity with data management tools (Data Loader, Excel/Google Sheets)
Mission-driven, fast-paced, entrepreneurial environment
Collaborative, flat company culture
Comprehensive private health insurance
Discretionary trips to our offices worldwide, with global travel medical coverage
Cross-cultural team bonding and networking
Momos is an equal-opportunity workplace that embraces diversity and different cultures. We started as an international company and know that building an organization with diverse experiences, perspectives, and opinions allows our team to grow and excel.
Love Food? Join our Team!
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Momos is an AI-powered customer engagement platform for multi-location restaurants, QSRs, and hospitality brands. It unifies customer service, experience, and marketing to help businesses drive guest retention and revenue growth.
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