Commercial Operations Manager - Banking

You’ll take ownership of work that gives us our competitive edge, including:

• Own contract completion and execution

• Take agreed commercial terms and pricing through to fully executed contracts, ensuring every schedule, annexure and signature is in place and accurately reflects what the commercial team negotiated

• Track contracts through each stage of completion, chasing counterparties and internal stakeholders to close out outstanding items and keep deals moving to signature

• Manage NDAs and legal document flow

• Initiate, route and track client and partner NDAs, ensuring they are raised, reviewed and executed before commercial or technical engagement begins

• Maintain a clean, auditable repository of all NDAs, contracts and agreements so nothing is lost, expired or unaccounted for

• Review agreements for commercial accuracy before sign-off

• Review executed and draft agreements against the agreed commercial position, flagging discrepancies in fees, terms, dates or scope for correction before they are finalised

• Act as a quality-control checkpoint, cross-checking documents for accuracy and completeness without setting the commercial pricing or leading negotiation

• Drive project management to get new products and pricing live

• Run the end-to-end delivery of new products, pricing changes and partner integrations from signed contract to go-live, managing timelines, dependencies and handoffs across teams

• Coordinate legal, finance, operations, compliance and technical stakeholders to remove blockers and ensure launches land on schedule

• Coordinate and manage the commercial team's workflow and tools

• Manage the commercial team's tasks, tools and pipelines, translating agreed deals into structured workstreams and clear owner-accountable actions

• Maintain visibility of all in-flight commercial workstreams through project and task-management tooling, providing status reporting and analytical insight on progress, bottlenecks and delivery risk

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas

• A collaborative mindset, working smoothly with cross‑functional teams to hit shared goals

• Strong organisational skills and the ability to manage multiple projects without dropping the ball

• Exceptional attention to detail and a commitment to high‑quality work

• Adaptability, you stay sharp, productive and positive in fast‑moving environments

• Highly analytical mindset, able to interrogate agreements, pricing schedules and delivery data, spot discrepancies and turn complex commercial detail into clear, actionable status

• Proven contract administration and project management experience, comfortable owning NDAs, agreement review, execution and go-live delivery using structured project and task-management tools

Desirable skills you’ve got up your sleeve

It would be great if you also have some of the following skills:

• Experience coordinating cross-functional product or pricing go-lives, keeping multiple workstreams and stakeholders on track to a deadline

• A commercial or legal-ops background — for example paralegal, contracts administration, commercial operations or vendor/partner management

• Strong data and reporting skills (advanced Excel, dashboards or BI tools) to track delivery progress and surface risks

• Exposure to the online gaming, betting or a similar regulated industry is a bonus

• Familiarity with contract lifecycle management (CLM), e-signature and project/task tools such as Jira

• Experience working across multiple markets, currencies or jurisdictions, ideally in payments, banking or a comparable regulated environment

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!