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Who are we?
Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.
Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.
Join us on our mission and shape the future!
Department: Revenue Operations
Function: GTM Systems
Location: NYC, SF, Toronto
The Revenue Operations team’s mission is to build and maintain the systems, data, and processes that power our go-to-market engine. We are looking for a RevOps GTM Systems Architect to join the team, reporting to the Head of Revenue Operations, focused on owning and evolving our full GTM tech stack including Salesforce, Marketo, CPQ, and our ERP integrations.
Own and administer our core GTM platforms: Salesforce CRM, Marketo, CPQ, and supporting tools (e.g., Outreach, LeanData, ZoomInfo)
Design, build, and maintain integrations across the stack including our NetSuite ↔ Salesforce order-to-cash integration using iPaaS tools or direct API development
Write code (Python, JavaScript, or Apex) to automate processes, build custom solutions, and extend platform capabilities beyond point-and-click configuration
Identify and implement AI-powered capabilities across the GTM stack including lead routing, forecasting models, rep productivity tooling, and intelligent workflow automation
Translate business requirements from Sales, Marketing, Finance, and CS into scalable systems logic and clean data models
Maintain a prioritized roadmap for the GTM tech stack and own vendor relationships and procurement for RevOps tools
Ensure data integrity, documentation, and governance across all GTM systems
Have 4+ years of hands-on Salesforce experience and hold Salesforce Administrator, Platform Developer I, and CPQ Specialist certifications (all three required)
Have built or maintained a Salesforce ↔ NetSuite integration (or comparable CRM ↔ ERP integration)
Can write and debug code: Python, JavaScript/Node.js, or Salesforce Apex; comfort with SOQL, REST/SOAP APIs, and iPaaS platforms
Have experience administering a marketing automation platform (Marketo preferred) and understand lead lifecycle, scoring, and CRM sync
Have configured and maintained CPQ pricing rules, quoting workflows, product catalog, and approval processes
Actively leverage AI tools to accelerate your work and can evaluate AI vendors with a clear-eyed view of actual ROI
Understand B2B SaaS revenue processes end-to-end: lead-to-opportunity, quote-to-cash, renewal management, and ARR recognition
Are a clear communicator who can translate between technical and non-technical stakeholders, and operate with high ownership and low ego
If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply!
We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.
🤝 An open and inclusive culture and work environment
🧑💻 Work closely with a team on the cutting edge of AI research
🍽 Weekly lunch stipend, in-office lunches & snacks
🦷 Full health and dental benefits, including a separate budget to take care of your mental health
🐣 100% Parental Leave top-up for up to 6 months
🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement
🏙 Remote-flexible, offices in Toronto, New York, San Francisco, London and Paris, as well as a co-working stipend
✈️ 6 weeks of vacation (30 working days!)
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Cohere develops large language models and AI APIs that enable enterprises to build generative AI applications for automating business processes and extracting insights from data. The company serves Fortune 500 companies and mid-market enterprises across industries including finance, healthcare, and technology, offering both cloud-based and on-premise solutions.
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