Salesforce Agentforce Trainer / AI Consultant

Agentforce Trainer / Salesforce AI Consultant (Contract / Ongoing)

Location: Remote (Global) Engagement: Ongoing | weekly Workshops + Advisory Company: MaxAccelerate Technology Group / Kompetenza Innovation

Overview

We are building one of the most forward-thinking AI-powered Salesforce practices in the market.

Our focus is simple: move organisations from traditional CRM delivery to AI-first operating models, powered by Agentforce, automation, and intelligent workflows.

To support this, we are looking for a highly experienced Agentforce Trainer / Salesforce AI Consultant to work closely with our internal team of Salesforce developers, architects, and product leaders.

This is not a standard consulting role. This is about shaping how a global team thinks, designs, and delivers AI-driven Salesforce solutions.

The Role

You will act as a hands-on expert and trainer, delivering structured workshops and real-world guidance to enable our teams to:

• Design and build Agentforce-powered AI agents

• Translate business requirements into AI-driven use cases

• Implement end-to-end intelligent workflows across Salesforce

• Shift from traditional development to AI-first solution architecture

You will play a key role in upskilling our entire Salesforce capability.

Key Responsibilities

• Deliver monthly hands-on workshops for Salesforce developers and architects

• Train teams on Agentforce architecture, capabilities, and best practices

• Support the design and build of real-world AI use cases, including:

• AI SDR (Sales Development Representative) agents

• Customer Service / Support agents

• Onboarding and operations agents

• Guide teams on prompt design, orchestration, and agent workflows

• Provide advisory on scaling AI solutions across enterprise environments

• Review and improve existing implementations and use cases

• Help define internal frameworks, accelerators, and best practices

Required Experience

• Proven experience working with Agentforce (Salesforce AI Agents)

• Demonstrated experience building multiple AI agents end-to-end

• Strong background as a Salesforce Consultant / Architect

• Hands-on delivery of AI use cases such as:

• Sales automation / SDR agents

• Customer service automation

• Workflow automation using AI

• Deep understanding of:

• Salesforce platform (Sales Cloud, Service Cloud, Experience Cloud)

• AI-driven workflows and automation

• Prompt engineering and agent orchestration

• Ability to train, mentor, and communicate complex concepts clearly

What We’re Looking For

• Someone who is genuinely AI-first in their thinking

• A practitioner — not just theory, but real-world delivery experience

• Strong communicator who can lead workshops and influence senior teams

• Passion for building scalable, intelligent solutions

• Ability to work in a fast-moving, high-growth environment

Why This Role

• Work with a global AI and Salesforce innovation team

• Be part of building next-generation AI products and services

• Influence how AI is delivered across multiple industries and markets

• Long-term opportunity with consistent engagement and impact

• Direct involvement in cutting-edge Agentforce implementations

Engagement Model

• Ongoing contract / advisory role/Perm

• Monthly workshop delivery (core requirement)

• Additional involvement in solution design and strategic initiatives