Senior Sales Operations Analyst

• Provide support and guidance to the sales team in all aspects of sales operations, including quoting, proposal creation, order management, and contract administration.

• Manage and maintain CRM system data, ensuring accuracy and completeness.

• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.

• Collaborate with cross-functional teams, including finance, marketing, and operations, to ensure alignment and efficiency in sales processes.

• Develop and implement sales policies, procedures, and guidelines to improve sales productivity and effectiveness.

• Create and deliver sales performance reports and dashboards to provide insights and support decision-making.

• Assist in developing and managing sales incentive programs to motivate and reward the sales team.

• Support the sales team in lead generation and qualification activities.

• Provide training and onboarding to new sales team members on sales processes and systems.

• Stay updated on industry trends and best practices in sales operations and recommend improvements accordingly.

Requirements

• Bachelor's degree in Business Administration, Marketing, Engineer or a related field.

• Minimum of 5 years of experience in sales operations or a related field.

• Strong analytical and problem-solving skills with the ability to work with large sets of data.

• Proficiency in CRM systems and sales reporting tools.

• Strong attention to detail and excellent organizational skills.

• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

• Ability to multitask and prioritize effectively in a fast-paced environment.

• Experience in the technology industry is preferred.