Commercial Operations Manager

embecta is a global diabetes care company that is leveraging its 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of more than 2,000 employees around the globe. For more information, visit embecta.com or follow our social channels on LinkedIn, Facebook, Instagram and X.

Why join us?

A career at embecta means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our employees can fulfill their life’s purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program – which includes competitive pay, benefits, continuous learning, recognition, career growth and life balance components – is designed to support the varying needs of our diverse and global employees.

As Commercial Operations Manager for France, you will drive commercial excellence across the market and play a key role in shaping the Diabetes Care EMEA strategy. Leveraging internal and external data, you’ll deliver actionable insights that inform decision-making and fuel growth.

You will lead the business analytics function, overseeing end‑to‑end sales operations support for the French commercial teams—including forecasting, reporting, budgeting, demand planning, KPI tracking, and market intelligence.

You will also enhance sales and marketing effectiveness by optimizing processes and ensuring the successful adoption of key tools such as HealthCloud and Pitcher.

As a member of the EMEA North Leadership Team, you will work in close partnership with Country General Managers and Country Business Leaders across the cluster.

Responsibilities

• Responsibility to drive and build the strategy on how to support the Commercial Leaders within the cluster to lead their regions to success by providing insights into data trends, KPIs in alignment with business needs and guidance and support on planning Sales revenues and targets

• Responsible for implementing streamlined and consistent processes and analytics across the cluster

• Create presentations using data and graphs supporting the story line

• Create business cases for new business opportunities, and support the Country General Managers in strategy development and business opportunity identification

• Build networks within the Commercial Excellence team in EMEA, International and Global

• Develop, analyze and report key performance indicators in HealthCloud and Marketing Cloud

• Define local and regional Sales Force Effectiveness Programs together with the CGM/CBL to optimize the impact of our sales teams and to increase our SoC

• Develop and grow the regional business analyst team to be able the CGM/CBL with customer and market analysis, forecasting, productivity analysis, and KPI review

• Develop, analyze and report key performance indicators of pan-European customer and contribute to the implementation of the strategy

• Defining and rolling out a consistent process and plan on the Sales Incentive Plan for the Commercial team across the cluster

• Oversee the local demand forecasting and planning process

• Oversee the monthly Insight Health data analysis for Share of Category and Market development

• Oversee local Sales Incentive Plan calculations and tracking

• Support the Marketing team to assess impact of campaigns and materials

• Deliverables include business planning (AOP, LRP), KPI development and measurement, commercial dashboard monthly reviews, customer demand generation modeling and forecasting (LBE and on a Top customer level)

Experience & Education

• Strong academic record with a Master 'degree in a relevant field such as economics, natural science, mathematics or any other analytical studies. Additional qualifications in Health Care will be of advantage.

• At least 5+ years working experience in similar positions in either the MedTech or Pharma industry & Diabetes Market knowledge is highly appreciated.

• Experience in working with SalesForce.Com and IMS / Insight Health Data is a must have.

• Business fluent in English (written and spoken); French is highly desirable, and additional languages are an advantage.

• Ability to coach and develop the responsible team members

• Very strong analytical skills paired with excellent presentation and communication skills to translate data into action

• Entrepreneurship and business acumen; showing a winning attitude and commitment

• Builds effective relationships to drive superior results by motivating & influencing others

• Ability to manage multiple projects at a time while being able to prioritize and work according.

• Good communicator - in person and in writing – honest and with integrity

• Willingness to travel

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embecta is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.