Sales Operations Coordinator

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

As the Sales Operations & Enablement Coordinator, you are not just sitting on the sidelines; you are an integral driver of our sales engine.

You will serve as the operational backbone and creative spark for the National Sales team, ensuring our reps have the tools, insights, and support they need to close enterprise deals. From orchestrating high-energy sales meetings to crafting winning deal collateral and leveraging AI tools, this role blends strategy, technology, and execution. If you love bringing structure to complexity, partnering across teams, and celebrating big wins, this role is built for you!

Key Responsibilities

1. Sales Team Orchestration & Operations

• Drive Meeting Culture: Organize, schedule, and participate in all sales team meetings, managing agendas, action items, and team engagement.

• Process & Workflow Optimization: Identify friction points in the sales cycle and implement streamlined workflows to keep deal momentum high.

• Onboarding & Enablement: Help welcome and equip new sales team members, ensuring seamless onboarding with tech tools and processes.

2. Creative Deal Support & RFP Management

• Collateral & Presentations: Apply creative design and messaging skills to build compelling sales presentations, capability decks, and customer proposals.

• RFP/RFI Management: Coordinate end-to-end response processes for RFPs, RFIs, and RFQs, compiling documentation and driving quality and on-time submissions.

• Cross-Functional Partnering: Collaborate closely with Marketing, Customer Experience (CX), and Operations to align messaging, events, and customer handoffs.

3. CRM & Revenue Technology Management

• CRM Stewardship: Maintain data hygiene, lead routing, and pipeline integrity in HubSpot and Salesforce.

• AI & Enablement Tech: Explore and optimize modern sales technologies (HubSpot, Salesforce, Gemini/ChatGPT, Canva, Adobe Sign) to improve efficiency and buyer engagement.

4. Analytics, Reporting & Administration

• Pipeline & Metrics Tracking: Build and distribute weekly, monthly, and quarterly reports tracking KPIs, sales performance, and pipeline health.

• Commission Administration: Calculate and monitor sales compensation and incentive programs accurately.

• Contract Management: Facilitate contract routing via Adobe Sign and ensure executed agreements are properly archived.

Key Competencies & Qualifications

Core Competencies

• Exceptional Communication: Top-tier written, verbal, and presentation skills.

• High-Level Creativity: Knack for turning complex information into visually engaging presentations, collateral, and proposal materials.

• Rigorous Organization: Detail-oriented multitasker who can manage competing priorities without missing deadlines.

• Tech-Curious & Forward-Thinking: Eager to learn, test, and adopt new tools, including AI productivity platforms.

Experience & Skills

• Experience: 3-4+ years in Sales Operations, Sales Support, Marketing, or Business Administration.

• CRM Proficiency: Hands-on experience with HubSpot is a plus

• Design & Office Tools: Proficient in Google Workspace, PowerPoint/Slides, Canva, and electronic signature solutions (e.g., Adobe Sign).

• AI & Enablement Tools: Experience or strong interest in using AI tools (Gemini, ChatGPT) for research and content generation.

Formal Education, Qualifications or Training

• Bachelor's degree or equivalent years of relevant experience

• Experience in sales, marketing, or communications is preferred.

• Demonstrated ability to follow instructions

• Experience with the following is a plus:

• Hubspot - SalesHub, MarketingHub, and CRM

• Google Suite

• Powerpoint, Slides, or similar software knowledge

• ChatGPT, prompt and search skills

• Canvas

• Adobe

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes:

Professional and Personal Growth

• Multiple avenues to grow your career

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work. Is that you?

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.