Would you like to build a career in a leading multinational IT company?
We are looking for a proactive Salesforce Administrator to join our internal process team and help us manage, optimize, and evolve our Salesforce environment. In this role, you will be responsible for the administration, configuration, and continuous improvement of Salesforce, while partnering with business teams to design and implement scalable solutions that improve workflows, data quality, reporting, and overall user experience.
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers. Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
Administer and configure Salesforce (Sales and Service Cloud) platforms.
Manage user access, including profiles, roles, permission sets, and security hierarchy.
Create and maintain custom objects, fields, page layouts, and Lightning Record Pages to support business processes.
Develop and maintain automation processes using Salesforce Flow, assignment rules, and validation rules.
Assist in integrating Salesforce with existing tools (Jira, Mautic, Google Workspace, etc.).
Support, train, and onboard users on Salesforce best practices and system functionality.
Conduct regular system audits to ensure data integrity and track key sales/support KPIs through reports and dashboards.
Strong knowledge of Salesforce administration (Sales and Service Cloud).
Experience with process automation, data modeling, and security model configuration (Roles, Profiles, Permission Sets).
Understanding of data migration, import/export, and data quality maintenance.
Familiarity with integration patterns and APIs (e.g., Jira integration).
Good communication skills, with a focus on process optimization and stakeholder support.
English proficiency (B2+).
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card*.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
Think this role’s got your name on it? Go ahead and apply, we’d love to see what you’ve got!
Equal-Opportunity Employment
We are an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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MMDSmart is a global communications platform provider offering messaging, voice, and omnichannel solutions including SMS, WhatsApp, and CPaaS services. The company serves businesses and enterprises looking to enhance customer engagement and communication worldwide.
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