Salesforce Consultant

Trajectory Inc. is a Canadian Company that provides Professional Services for ERP, CRM and Integrations in cloud platforms such as NetSuite, Boomi and complementary technologies. In 2019, Trajectory Inc arrives in Colombia as part of our Latin American expansion with the objective to help companies through its growing path. What would you do exactly?

• Participate in full-cycle implementation projects from requirements gathering (inception) to post-go-live support (completion)

• Implement and deploy cloud solutions accommodating industry-specific business needs and management processes, regulatory and business requirements

• Identify business requirements, functional design, process design (including scenario design, and flow mapping), testing, training, outlining support procedures, and supporting

• implementations

• Understand customer needs and perform a gap analysis between package functionality and customer requirements.

• Be the trusted advisor for both customers and internal teams

• Conduct business process mapping and requirements gathering sessions with new customers to determine configuration requirements both onsite and remote.

• Prepare Business Requirements and Technical Scoping documents resulting from the mapping sessions to provide proposed solutions for the requirements for customer approval

• Provide ongoing post-implementation support to optimize user adoption and configuration

• Ability to assess customer implementation needs, offer innovative solutions that span different subject matter domains, determine how it impacts the business at all organizational levels, and communicate to the customer.

Qualifications:

• 2+ years of experience as a Salesforce Consultant, handling implementations.

• Bachelor’s Degree in Business Administration, Accounting, Computer Science, Information Systems, or a related field.

• English Proficiency C1 - Advanced

• Excellent oral and written communication and presentation skills

• Strong experience in Financial, Accounting, Professional Services, Software, or Manufacturing business processes

• Having consulting experience in other ERP and CRM solutions would be a valuable addition

• Having experience with waterfall and agile methodologies would be a valuable asset

Why Join Trajectory?

• • thrive on trust, transparency, integrity, autonomy, loyalty and appreciation

• cheer for those who bring us success, and inspire others who have the potential

• offer flexibility, constructive feedback and great opportunities for growth

• revel in a positive working environment that fosters a sense of belonging and purpose and allows you to fully use your talent

• welcome new ideas, new outlooks and approaches and new ways of doing business

• believe in our people and their extraordinary talent

• offer a full-time permanent position directly with our company.

The ideal candidate would be a quick learner, a team player, and should possess the ability to plan their work around competing priorities.