We are looking for a Sales Operations Responsible to support our sales teams by ensuring efficient, high-quality, and well-structured sales operations processes.
In this role, you will play a critical part in managing order processes, ensuring data accuracy, and supporting smooth coordination across stakeholders. You will also contribute to continuous improvement of sales operations in line with company strategies.
This position can be based in either Istanbul or Manisa, depending on business needs and candidate suitability.
Support Sales Teams to ensure efficient and high-quality sales processes in daily operations
Manage customer and distributor order processes, including order creation, updates, delivery, and stock tracking
Handle bonus processes and related documentation
Prepare and analyze daily and weekly reports on orders, backlogs, inventory, campaigns, and bonuses
Take part in special sales processes (e.g., warranty return processes) and manage related tasks
Follow up on customer/distributor financial accounts and coordinate with relevant departments
Ensure accurate and timely data flow among stakeholders regarding sales operations
Execute processes in line with defined standards and ensure data and process quality
Evaluate complaints and improvement suggestions and take necessary actions
Contribute to the continuous improvement of sales operations processes
Bachelor’s degree in Industrial Engineering, Business Administration, or a related field
Excellent command of English
Proven experience in sales operations, order management, and reporting/analysis
Strong knowledge of ERP systems (e.g., SAP) and CRM platforms
Strong analytical thinking, problem-solving, and planning skills
Excellent communication and collaboration skills
Ability to develop and improve processes and systems
Proactive, self-motivated, and eager to learn
Strong customer and results orientation
Ability to build positive relationships with stakeholders
Knowledge and/or experience in Low-Code / No-Code tools (e.g., RPA, Power Automate, Power BI) is an asset
Opens in a new tab
