A career that’s the whole package!
At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard.
Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line.
Reports to: (Sr. Director, Revenue Operations)
A quick snapshot**…**
The Senior Analyst, is responsible for running the operational backbone of the renewals business. This role owns forecasting, reporting, data integrity, and the systems and processes that enable accurate revenue visibility and execution across Customer Success and Renewals teams. This position plays a critical role in ensuring leadership has clear insights into performance, while partnering cross-functionally to improve processes, resolve data and compensation challenges, and support planning and execution.
Uses Clari and PowerBI to own weekly, monthly, and executive-level forecasting for renewals and customer success performance
Deliver consistent reporting and insights to leadership, including board-level materials
Maintain accuracy and consistency across all renewal reporting outputs
Uses SPIFF to support annual and quarterly planning cycles for the renewals business
Build and maintain models for quota allocation, coverage, and target setting
Partner with leadership to align planning outputs with business objectives
Act as the primary owner for data integrity across renewal-related processes within Salesforce
Govern Salesforce changes impacting renewals, including fields, logic, and reporting structures
Ensure accurate pipeline attribution and alignment with compensation and reporting requirements
Develop and maintain reporting for attainment, performance metrics, and incentive tracking (e.g., SPIFF)
Provide actionable insights into performance trends, risks, and opportunities
Support stakeholders across Customer Success, Finance, and RevOps with data-driven analysis
Own and optimize tools, workflows, and operational processes supporting the renewal lifecycle
Identify opportunities to streamline processes and reduce manual effort
Enable the team through documentation, training, and workflow improvements
Manage account assignments and renewal book of business structures
Maintain underlying data models supporting segmentation, ownership, and reporting
Partner with Customer Success, Finance, Compensation, and RevOps teams to resolve operational issues
Drive alignment across teams on topics such as pipeline crediting, comp logic, and reporting definitions
Support critical initiatives such as system migrations, process changes, and new program rollouts
Strong experience in Revenue Operations, Sales Operations, or Customer Success Operations
Deep understanding of forecasting, reporting, and pipeline management
Advanced proficiency in Salesforce reporting and data management
Strong analytical skills with experience in Salesforce, Excel and BI tools
Ability to manage complex processes and maintain high data accuracy
Proven ability to work cross-functionally and drive alignment across teams
Accurate, reliable renewal forecasts and reporting trusted by leadership
Clean, consistent data supporting pipeline visibility and compensation accuracy
Scalable processes that reduce friction and improve team efficiency
Strong cross-functional alignment across RevOps, Customer Success, and Finance
In the spirit of the Conga Way, we strive to design easy-to-understand compensation programs that are fair and free from any type of discrimination. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.
Listed below is the U.S. base salary range for this full-time position. Within the range, individual pay is determined by job-related skills, experience, and relevant education, or training. In addition to base salary, Conganeers receive a variable incentive pay component, perks such as flexible work options, and a full range of benefits including medical and dental insurance.
The posted salary ranges are for the expectations outlined in the job description. We are often open to a wide variety of profiles and sometimes have flexibility within our organizational structure to adjust the role responsibilities up or down should we select a candidate that is less or more experienced than the posted job requirements. In these occasional cases, we will communicate the revised salary range to the candidate during the selection process.
U.S base salary range:
$98,850—$125,000 USD
Did we pique your interest?
If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you!
We accept resumes in any format, we suggest using PDF or plain text. These formats help ensure that your resume’s formatting remains intact, making it easier for our recruiters to review your application promptly.
Don’t meet every requirement for the role?
Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles.
Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.
The information you provide during the application process will be used in accordance with Conga’s Applicant Privacy Statement (https://conga.com/applicant-privacy-statement). By submitting your application, you acknowledge and agree to the terms outlined in this privacy statement.
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Conga is an enterprise software platform that provides AI-powered solutions for commerce operations, including CPQ (Configure, Price, Quote), CLM (Contract Lifecycle Management), pricing optimization, and document automation. The company serves mid-market to enterprise organizations looking to streamline sales processes and drive revenue growth.
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