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The Sales Ops Specialist plays a critical role in supporting the sales team by managing operational processes, coordinating cross-functional activities, and ensuring accurate data management within Salesforce (SFDC). This position is responsible for overseeing opportunity workflows, supporting client engagement logistics, and maintaining compliance with internal processes to drive efficient sales execution. How will you make an impact:
You will enable our customers to make the world healthier, cleaner and safer by helping our clients and sponsors to understand how our clinical development service offering enables them to deliver life-changing therapies to their patients more quickly.
Coordinate with administrative support teams to organize and schedule client meetings, ensuring all logistics are handled efficiently
Enter and manage Requests for Proposals (RFPs) and new sales opportunities in Salesforce (SFDC), tracking progress through the full lifecycle to award Enter and manage Requests for Information (RFIs), ensuring timely updates and completion throughout the lifecycle
Partner with Legal to coordinate the review, processing, and oversight of contractual documents, including MSAs, amendments, and other agreements • Manage and coordinate high-priority authorizations, ensuring timely handling and escalation when necessary
Maintain accurate and up-to-date Salesforce (SFDC) data to support forecasting and reporting needs
Develop and maintain reporting and tracking mechanisms for sales opportunities within SFDC How will you get here
Bachelor’s degree in business, Marketing, or related field (or equivalent experience)
3+ years of experience in sales support, coordination, or a similar role
Proficiency in Salesforce (SFDC) or similar CRM systems
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and cross-functional collaboration skills
High attention to detail and commitment to data accuracy
Strong business understanding and knowledge of contract terms/processes; experience working with legal or contract management
Experience preparing and reviewing client-facing documents and proposals
Familiarity with sales forecasting and pipeline reporting
Ability to build reports and dashboards within Salesforce
Skilled in managing multiple high-priority projects simultaneously
Flexibility and willingness to travel to accomplish assigned goals.
Experience working with cross-functional teams across multiple time zones
Self-directed with ability to work independently and as part of a team
Professional approach and demonstrated ability to build relationships with stakeholders
Work is performed in an office environment with exposure to electrical office equipment.
Travel, both domestic and international.
Interaction with clients/associates required.
Long varied hours required occasionally.
Frequently interacts with others, relates sensitive information to diverse groups both internally & externally.
Requires multiple periods of intense concentration.
Performs a wide range of complex tasks as dictated by variable demands and changing conditions
Ability to perform under stress. Physical Requirements:
Frequently stationery for 6-8 hours per day
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Moderate mobility required.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and offthe-shelf.
Ability to apply abstract principles to solve complex conceptual issues. Requires multiple periods of intense concentration.
Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.
Regular and consistent attendance.
The salary range estimated for this position based in California is $60,000.00–$100,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
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Johnathan Nakai, MBA— LinkedIn profile, opens in a new tab
Director of Sales Operations & Revenue Operations
Monica Livingston— LinkedIn profile, opens in a new tab
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Thermo Fisher Scientific is a global leader in serving customers across healthcare, pharmaceutical, biotech, and industrial sectors. They provide laboratory equipment, reagents, software, and services enabling research, diagnostics, and manufacturing. Their offerings help customers in drug discovery, clinical diagnostics, and quality control.
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