CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.
We’re on a mission to make businesses more human, and humans more impactful. We operate by our values — be intentional, pursue excellence every day, embrace the journey together, and be a good human — every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.
We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!
CreatorIQ is looking for a Customer Enablement Specialist to deliver high-impact customer training and customized enablement for existing customers. This is an individual contributor role focused on executing scalable customer training and enabling self-service onboarding.
Customer Enablement Specialists are platform experts who deliver live training and ensure customers have clear, use-case-focused education resources that contribute to adoption between training sessions.
In this role, you’ll get to:
Deliver many live and virtual customer training covering CreatorIQ platform fundamentals, features, and best practices across global audiences.
Support webinars, office hours, and recurring enablement programs, adapting content for varying customer roles and experience levels.
Execute training aligned to standardized curriculum and learning paths, ensuring consistent, high-quality delivery at scale.
Manage training logistics and engagement using the LMS, including enrollments, session tracking, and feedback collection.
Act as a CreatorIQ platform expert, staying current on new features and translating updates into clear, actionable enablement.
Partner cross-functionally with Product, Customer Success, Support, and Education teams to surface insights, identify content gaps, and improve training effectiveness.
Deliver customized enablement services for strategic accounts, including tailored training aligned to customer workflows and goals.
Build and maintain customer-specific Help Centers and playbooks, translating product documentation into use-case-driven, scalable learning resources.
1+ years of experience in customer enablement, training, implementation, or CS in SaaS.
Proven experience delivering live customer training.
Strong written communication and documentation skills.
Comfort balancing standardized and customized enablement.
Highly organized and execution-focused.
People: work with talented, collaborative, and friendly people who love what they do.
Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
Work/life harmony: 20 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
Whole Health Package: medical, dental, vision, life, disability insurance, and more.
Work from home stipend: to assist you in setting up a home office that works for you (or buy a new dog leash - your choice!).
CreatorIQ is the operating system for creator-led growth. Trusted by more than 1,300 global brands and agencies—including Burson, Delta Air Lines, Google, LVMH, Nestlé, and Sephora—CreatorIQ unifies creator marketing across paid, owned, earned, commerce, and community into one seamless, enterprise-grade ecosystem. With industry-leading intelligence infrastructure, rigorous compliance and security standards, and integrations with Meta, Snapchat, TikTok, YouTube, and more, CreatorIQ empowers brands and agencies to harness the creator economy as a strategic growth engine. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.
At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.
We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.
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CreatorIQ is a platform that helps brands manage and scale creator marketing campaigns using AI-powered tools and unified workflows. It serves enterprises looking to collaborate with content creators while maintaining safety and operational efficiency at scale.
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