Strategy & Operations Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Analyst, Strategy & Operations

Overview: The Analyst, Strategy & Operations role is part of Mastercard’s North America Strategy & Operations team. This role will primarily support the North America Optimization program, with a strong focus on performance tracking, reporting, and analytics. The Analyst will partner closely with sales and cross-functional teams to monitor progress against targets, develop reporting tools and dashboards, and drive efficiency and transparency across the sales optimization process. This role will play a key part in advancing Mastercard’s growth objectives by helping sales teams identify and execute opportunities that drive incremental transaction volume, revenue growth, and deeper customer engagement across existing portfolios.

Key Responsibilities:

Track, analyze, and report progress against regional Optimization targets, identifying performance trends, risks, and opportunities across North America portfolios

Build, maintain, and enhance reporting tools and Power BI dashboards that provide timely visibility into performance against Mastercard objectives

Partner with US and Canada sales teams across Financial Institutions, Digital Partners, and Merchants to support execution against Optimization targets through data-driven insights and opportunity prioritization

Support clear and consistent communication of Optimization performance and results to stakeholders, including account managers, product managers, and cross-functional partners

Analyze portfolio and customer performance data to identify opportunities to drive incremental GDV, revenue growth, and customer engagement through the Optimization program

Provide analytical support for broader North America Strategy & Operations initiatives and ad hoc strategic projects as needed

All About You:

Passion for Mastercard’s mission and a strong interest in sales strategy and business operations

Excellent analytical and quantitative skills with ability to synthesize data into clear, concise insights; proficiency in Excel is required

Experience building or working with data dashboards (e.g., Excel, Power BI, Tableau, or similar tools); Power BI and Salesforce exposure is a plus, but not required

High attention to detail and comfort working in tracking and reporting-focused environments, ensuring accuracy and consistency of outputs

Strong organizational skills and proactive mindset, with the ability to manage recurring deliverables and multiple priorities

Effective written and verbal communication skills

Ability to collaborate across teams and build relationships in a cross‑functional environment

Bachelor’s Degree required (major in Business, Economics, Finance, Data Analytics, or related field preferred)

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $85,000 - $137,000 USD