Sales Operations Manager

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is one of the world's leading streaming entertainment services with over 300 million paid memberships in over 190 countries enjoying TV series, documentaries, feature films and mobile games across a wide variety of genres and languages. Members can play, pause and resume watching as they want, anytime, anywhere, and can change their plans at any time.

The Netflix Advertising team is charged with building a new, best in class ads organization to establish Netflix as the premiere platform for advertiser partners and to drive advertising revenue.

This role is based in our Seoul office, within the APAC Market Planning and Operations (MPO) organization, and reports to the Senior Manager of Sales Operations based in Singapore.

In this role, you will:

Drive Revenue Acceleration Initiatives

• Partner with Sales, Account Management and other cross-functional partners to deliver projects that will drive revenue in the market and in the APAC region.

• Proactively surface new business opportunities and insights that unlock revenue opportunities.

• Partner with Sales Leader to build new operating models for the areas such as outbound demand, global scaling of Korean brands, and cross regional collaboration models.

• Maintain end-to-end ownership of critical country and regional projects.

• Build business cases for initiatives such as launching new buying mechanisms, partnerships, and process changes.

Planning & Strategy

• Act as a thought partner to Country Sales Leader and Sales Managers and help them identify and refine business priorities.

• Support key planning processes such as customer segmentation, annual budgeting, forecasting, portfolio management, territory management, and sales plan design.

• Design regional OKRs and cascade them to country and team levels.

Analytics and Insights

• Provide actionable insights based on quantitative and qualitative analysis of sales performance and follow through for execution with sales and cross-functional teams.

• Define, build & maintain the sales inputs, forecasts, and sales pipeline for the Korea advertising business.

• Lead discussions on business performance & state of the business with expertise and full ownership.

• Conduct country and regional pipeline and business reviews on a regular basis.

Stakeholder Management

• Act as a thought partner to Country Sales Leaders and cross-functional partners.

• Drive change management on new processes and initiatives by understanding. end-user needs, handling objections, troubleshooting, and driving improvements.

• Collaborate with the sales team and cross-functional teams to understand their strategy and help develop plans for execution.

About you:

• 10+ years of experience in advertising/ advertising-related fields, or Sales Operations.

• Proven ability to collaborate with Country Sales Leaders, Sales Managers, Account Management and Partner Management Team Leaders.

• Hands-on analytical ability including the ability to independently retrieve, analyze, visualize data to deliver actionable insights to sales management. Working knowledge of SQL is preferred.

• Proven understanding of the digital advertising landscape, knowledge of the agency and advertiser ecosystem in Korea; Familiarity with agency, client-direct, and partner-led sales models.

• Self-starter with the ability to independently manage and lead projects to drive ads revenue in Korea and also drive projects in the APAC region as needed.

• Strong collaborator who embraces differing perspectives and experiences to make better decisions.

• Ability to understand both detailed aspects and the “bigger picture” of Sales Operations.

• Demonstrated track record of creativity, innovation, and implementing improved approaches.

• Proven ability to prioritize and lead multiple projects efficiently.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며. 저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다