Salesforce CRM Functional Analyst
Key Responsibilities
Lead discovery sessions with business teams (Sales, CSM, Operations) to document process pain points and desired future-state capabilities.
Translate business requirements into functional specifications, user stories, and acceptance criteria.
Map current-state of retiring org processes and identify gaps with the retaining org model.
Align process flows to Lead-to-Cash lifecycle and global standard objects.
Define Salesforce data models, page layouts, automations, and integrations supporting B2B and B2C business models.
Ensure configuration design adheres to governance standards and reuse principles.
Collaborate with architects and developers to validate that technical builds meet functional intent.
Create and execute UAT scripts; track defects to resolution.
Support data migration mapping and validation between Salesforce, ERP, and Data Warehouse.
Define field-level ownership and transformation rules for core KPIs based on the business model.
Collaborate on integration testing for existing and new integrations built.
Prepare user training materials and process documentation for new Salesforce workflows.
Participate in requirement sessions and end-user validation.
Gather post-go-live feedback for continuous improvement and backlog grooming.
IN-MH-Pune, India-Blue Ridge-Hinjewadi (eInfochips)
Full time
Engineering Services
RevOps Roles analysis
This position is no longer accepting applications
Binita Kumari— LinkedIn profile, opens in a new tab
Lead Talent Acquisition
Siva Jyothi K— LinkedIn profile, opens in a new tab
Sr Technical Recruiter
People at eInfochips who may be involved in hiring. Found via public search.
eInfochips, an Arrow Electronics company, provides product engineering and semiconductor design services, including embedded software, IoT, cloud, and AI solutions. It serves enterprises across aerospace, automotive, healthcare, industrial, and consumer electronics markets worldwide.
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