CRM Business Analyst

Summary:

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

Key Responsibilities:

• Consult and advise our clients and internal stakeholders on uses of technology to solve business problems

• Participate in client workshops to analyze and design solutions for workstreams

• Transform business requirements into application requirements to populate the requirements traceability matrix and conduct a fit/gap analysis

• Write functional specifications and collaborate with the technical team to ensure functional requirements are understood

• Prototype, configure, and test respective business processes

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Skills and Experiences:

• Proficient in spoken and written Japanese (min JLPT N3)

• Bachelor’s degree or equivalent in a relevant field

• Proficient in programming languages such as .NET and SQL

• Basic knowledge of Dynamics 365 CRM or Power Platform

• Basic knowledge of Azure Services

• Passion for learning along with good business sense and time management

• Strong verbal and written communication skills

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