Salesforce Administrator

About Vcheck

We started in 2012, in an era when due diligence was still largely manual, opaque, and inconsistent. Financial institutions needed reliable intelligence but faced a frustrating choice: slow, expensive boutique firms or fast, superficial automated checks. We saw an opportunity to bring the investigative rigor of boutique firms to scale through technology.

From our early days conducting background checks for commercial real estate lenders and private equity deals to building a best-in-class portfolio monitoring platform and what is arguably the industry's most advanced investigations platform, our vision remains unchanged: help businesses see clearly through complexity and make decisions with confidence.

Where We Are Today

• Based in New York City with global operations spanning the US, Romania, India, and soon-to-be London

• 25,000+ investigations annually across six continents

• Five consecutive appearances on the Inc. 5000 list of fastest-growing companies

• Backed by Sunstone Partners, a leading private equity firm supporting our next phase of growth

• Trusted by top-tier financial institutions, private equity firms, and Fortune 500 companies

Vcheck has a talented and collaborative team. While many of our team members come from backgrounds in compliance, law enforcement, journalism, or intelligence, many others have built successful careers here without prior investigative experience. What unites us is intellectual curiosity, attention to detail, and a commitment to getting it right.

We're building something different: a comprehensive portfolio risk management platform that operates with the rigor of a top-tier investigative shop and the efficiency of a modern technology company. If you're excited about that combination and ready to build learning programs that scale operational excellence, we'd love to hear from you.

About the role

We are looking for a Sales Operations Associate to join our team in Pune, India. This role serves as the primary owner of our Salesforce CRM instance, acting as the bridge between our sales team and our technology stack. The ideal candidate is detail-oriented and technically skilled, with a focus on ensuring Salesforce is configured for maximum efficiency, accuracy, and user adoption. You will optimize sales processes through automation, maintain high data integrity, and provide analytical insights that drive revenue growth. This role requires a 4-hour daily overlap with US Eastern Time (8:00 AM – 12:00 PM EST).

What you'll be doing

• Manage daily Salesforce operations including user management, roles, profiles, permission sets, and case queue management

• Manage user provisioning and access across the full sales tech stack including SalesLoft, ZoomInfo, and LinkedIn Sales Navigator

• Partner with the Technology team to design and optimize Salesforce workflows, validation rules, and automations as sales processes evolve and the business grows

• Monitor and cleanse CRM data to ensure accuracy; manage data imports, deduplication, and export processes to maintain high data hygiene

• Create and maintain comprehensive Salesforce reports and dashboards to track KPIs, sales funnel velocity, quota attainment, and forecast accuracy for leadership

• Implement new Salesforce features and third-party integrations (e.g., SalesLoft, ZoomInfo, LeanData) to enhance sales productivity

• Provide technical support and training to sales users on Salesforce and the full sales tech stack, including creating documentation for new processes and system updates

• Partner with revenue operations to identify operational gaps and improve sales efficiency

• Support pipeline management, account assignment, and territory alignment processes

About you

Key requirements:

We're looking for someone who is passionate about joining a diverse team and is driven to achieve results through ownership, process optimization, and upstanding character. If this describes you, we encourage you to apply, even if you don't meet every requirement listed.

• 3–5 years of experience in Sales Operations, Revenue Operations, or Salesforce Administration

• Experience supporting a US-based sales team

• Strong knowledge of Salesforce Sales Cloud, including Flow Builder, data modeling, and reporting

• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and data analysis to interpret CRM insights

• Exceptional written and verbal communication skills with the ability to support and train sales teams

• Salesforce Administrator Certification is highly preferred

• Experience with lead management tools, AI-powered sales tools, or Data Cloud is a plus

Why us?

You will be joining a cutting-edge company, where you will tackle complex challenges and work with the very best in the industry. In addition, we offer:

• Competitive compensation package

• Comprehensive benefits, including GHI coverage for you & your loved ones

• Flexible vacation policy, encouraging you to take the time you need

• Comfortable shift(s) to maintain work life balance

• Annual wellness allowance to support your health and well-being

• Quarterly team events, fun team activities monthly happy hours to refresh mind and soul.

• A fun and collaborative work environment where you'll be supported by a team of dedicated and collaborative colleagues

• Additional equipment support, if needed, for your workplace

• A vital role in shaping our company's future

Please be aware that Vcheck uses AI-powered note-taking, interview recording, and transcription tools to ensure accuracy and efficiency during our talent acquisition processes. By participating in the application and interview stages, you acknowledge and consent to the use of these technologies.

Vcheck is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, veteran status, or any other factor protected by applicable law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, transfer, leave of absence, compensation, benefits, and training.

Vcheck expressly prohibits discrimination and harassment of any kind based on race, color, ancestry, religion, sex, age, national origin, sexual orientation, gender identity, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

No matter what background you bring with you, if you are committed to excellence and good at what you do, we welcome you to apply to join us and encourage you to come as you are.