Sales Performance Management

▪ Monitor customer engagement KPIs (e.g., visit reports) and ensure transparency on target achievement ▪ Drive CRM discipline and data quality (opportunity tracking, pipeline hygiene) ▪ Track pipeline performance (conversion rates, funnel quality) and drive discipline ▪ Monitor order intake performance and initiate structured review cycles ▪ Establish and run regular performance review meetings (pipeline, OI, KPIs) ▪ Maintain Power BI dashboards as single source of truth for leadership reporting

Growth Drivers & Strategic Focus

▪ Monitor execution of key growth drivers across APAC markets ▪ Track distributor and key account performance and target achievement ▪ Translate strategic initiatives into measurable KPIs and action plans ▪ Ensure visibility of market progress and deviations from targets

Commercial Support & Enablement

▪ Manage multi-tier distributor and key account management programs across APAC ▪ Design and administer rebate, incentive, and bonus programs ▪ Support operational pricing in alignment with business frameworks ▪ Participate in key distributor meetings, conventions, and reviews

Customer Management & Governance

▪ Manage customer authorization frameworks ▪ Coordinate customer communication and commercial notifications ▪ Handle and coordinate commercial claims ▪ Support customer escalations in collaboration with sales teams

Systems & Data Management

▪ Own and optimize core sales systems landscape: ▪ SAP S/4HANA ▪ Salesforce ▪ Microsoft Dynamics / Power BI ▪ Develop and maintain centralized dashboards for all core business metrics ▪ Ensure data consistency and reporting standards across markets ▪Administration of contracts and agreements with customers

Minimum Bachelor degree in SCM, Business, Economics or Operations Advanced understanding of sales processes and commercial performance management
Strong knowledge of CRM systems and data analytics tools
Understanding of key account and partner business models in industrial B2B
Significant experience in sales operations, sales management, or commercial excellence roles
Proven track record in performance management and KPI-driven environments
Experience working in regional / international organizations
Leadership experience in cross-functional and cross-cultural environments
Min. 3 years Intercultural sensitivity is a must