CRM Manager

Next Job Abroad is excited to present an amazing opportunity for a Danish Speaking CRM Manager at a leading iGaming company in Malta! If you have a passion for creating exceptional customer experiences while driving engagement and retention, this position is for you. As the CRM Manager, you will be instrumental in developing and executing innovative CRM strategies tailored to the Danish audience, ensuring that players feel valued and engaged throughout their journey.

Your role will involve managing campaigns across various channels, analyzing player behavior to identify opportunities for growth, and collaborating with cross-functional teams to strengthen our CRM initiatives. This position demands a data-driven mindset and a proactive approach to enhancing player retention and loyalty.

Main Responsibilities

• Develop and implement CRM strategies aimed at enhancing player engagement and retention in the Danish market.

• Analyze CRM data to uncover player insights and optimize communication strategies.

• Create and manage multi-channel marketing campaigns including email, SMS, and in-app notifications.

• Collaborate with marketing, product, and customer support teams to ensure cohesive player experiences.

• Monitor and report on the performance of CRM campaigns, making recommendations for ongoing improvements.

• Stay informed of iGaming trends and best practices to continuously refine CRM strategies.

Requirements

• Fluent in Danish with strong command of English. Other languages are a plus.

• Minimum of 3 years experience in CRM management, preferably in the iGaming industry.

• Strong analytical skills and capability to leverage data for informed decision-making.

• Experience with CRM tools and platforms for campaign management.

• Excellent communication and interpersonal skills for teamwork and collaboration.

• Creative approach to problem-solving and customer engagement.

• Ability to thrive in a dynamic and fast-paced environment.

Benefits

Ready to take your CRM career to the next level in an exciting international environment? Apply today and we’ll be happy to assist you further!

• Career growth opportunities in a renowned iGaming company.

• International & diverse work environment.

• Competitive performance bonuses.

• Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes.

• Hybrid working setup.

• Yearly salary €43.000-46.000 plus additional bonuses.

• Health care benefits and numerous other discounts.

• Fully paid training by certified instructors.

• State of the art premises, providing a great working environment with relaxing break areas.

• Special events as well as community & social responsibility initiatives.

• Work for a **Great Place to Work-**Certified Company.

• Relocation package included

• This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!