Field Enablement Assistant

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.

We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

The Field Enablement Associate plays a key role in helping the Field Enablement team scale programs, maintain operational discipline, and support the systems, content, and workflows that drive readiness across Sales, Success, and Partner teams.

This role supports the design, build, rollout, maintenance, and ongoing improvement of enablement programs, including onboarding, certifications, release readiness, role-based learning paths, content updates, platform hygiene, and recurring program operations.

Working as part of the Field Enablement team, this role partners with Sales, Success, Product Marketing, Product, Operations, and other stakeholders to help ensure teams have the training, resources, tools, and workflows needed to execute consistently, improve productivity, and deliver business outcomes.

The ideal candidate is highly organized, detail-oriented, comfortable working across multiple systems, and interested in using AI and automation to reduce manual work, improve quality, and help the Enablement team scale its impact.

Responsibilities and Duties:

• Support the development, delivery, and maintenance of enablement programs, including training courses, learning paths, onboarding experiences, certifications, and release-readiness initiatives

• Help standardize and maintain scalable program structures across roles, regions, quarters, onboarding phases, and recurring enablement motions

• Support day-to-day enablement operations, including assignments, tracking, reminders, reporting checks, content updates, and request routing

• Help manage and maintain enablement platforms, content libraries, and learning systems to ensure materials are accurate, organized, current, and easy to access

• Support content lifecycle management, including updates, organization, tagging, archiving, optimization, and reuse of existing resources

• Assist with onboarding pathways, certification requirements, role-based curricula, and program structures aligned to evolving business priorities

• Partner with cross-functional teams, including Sales, Success, Marketing, Product, and Operations, to ensure training and content reflect current priorities, messaging, and workflows

• Support enablement requests by helping intake, organize, route, track, and follow through on work across the team

• Help track enablement engagement, completion, adoption, platform usage, and other performance signals to identify trends and opportunities for improvement

• Contribute to documentation, process discipline, team site maintenance, audits, and operational consistency as the team scales

• Use AI and automation to reduce manual work, accelerate documentation and reporting, improve process consistency, and increase the team’s overall productivity

• Participate in enablement projects and initiatives, owning defined workstreams and helping drive execution from planning through completion

• Travel up to 10%

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, Communications, Learning and Development, or a related field

• 3+ years of relevant experience, including internships, preferably in a B2B, SaaS, technology, sales enablement, learning, operations, or program support environment

• Strong organizational skills with the ability to manage multiple priorities, track details, and deliver high-quality work on time

• Ability to work independently on defined tasks while collaborating effectively across teams and stakeholders

• Experience with learning platforms, content management systems, sales tools, or enablement platforms is preferred, such as Seismic, Seismic Learning, Spekit, Gong, Second Nature, Salesforce, Agentforce, or similar tools

• Comfort using AI, automation, or workflow tools to improve productivity, reduce manual work, and streamline repeatable processes

• Strong written and verbal communication skills, with the ability to organize information clearly for different audiences

• Analytical mindset with the ability to review data, identify trends, and surface insights that help improve enablement programs and operations

• Detail-oriented approach to content organization, system hygiene, process documentation, and operational follow-through

• Willingness to learn new tools, processes, enablement practices, and AI-supported ways of working

Location:

• This is a remote-based position located anywhere in the United States or Canada.

• Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place_._

#LI-Remote

The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

San Francisco Bay Area:

82,800 - 124,200 USD Annual

Select US Metros and States:

72,000 - 108,000 USD Annual

Other US Locations:

64,800 - 97,200 USD Annual

As a part of the total compensation package, this role may be eligible for a bonus. For information on our benefits click here.