We're looking for a hands-on HubSpot Automation Specialist to build, maintain, and optimize the automated workflows connecting our marketing, sales, and support tools. You'll own how data flows through HubSpot — from form submission to ticket creation to team notifications — and make sure the right people get the right information at the right time, without manual work.
This is a great role for someone who loves solving "connect the dots" problems: taking a messy manual process and turning it into a clean, reliable automation.
Build and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages)
Set up ticket pipeline automation — auto-creating tickets from form submissions, field mapping, routing, and status updates
Integrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) to trigger real-time notifications and alerts for the sales/support team
Configure and troubleshoot webhooks and API-based integrations between HubSpot and third-party apps
Maintain CRM data hygiene — properties, field mappings, deduplication, and pipeline structure
Monitor automation performance, catch failures early, and fix broken workflows
Document workflows and processes so they're easy to hand off, audit, and improve
Partner with Sales, Marketing, and Support teams to understand process pain points and translate them into automation
Explore and pilot AI-powered automation (e.g. HubSpot Breeze AI, AI agents, LLM-based workflow steps) for tasks like summarizing tickets, drafting responses, or enriching lead/contact data automatically
Fully understands existing HubSpot workflows and ticket pipeline setup
Independently ships at least one new automation end-to-end
Reduces at least one manual, repetitive task for sales/support
Becomes the go-to "can we automate this?" person
Must-haves:
1–2+ years of experience working inside HubSpot (Marketing, Sales, or Service Hub) or Pipedrive or SALESFORCE
Solid understanding of HubSpot Workflows, Forms, and Ticket/Deal Pipelines
Comfortable with JSON, webhooks, and basic API concepts
Experience with at least one automation tool: Zapier, Make (Integromat), n8n, or similar
Detail-oriented — comfortable mapping fields precisely and testing before going live
Strong written communication for documenting processes, MS EXCEL formulas
Nice-to-haves:
Experience integrating HubSpot with messaging platforms (DingTalk, Slack, WeCom, Teams)
HubSpot certification(s)
Basic scripting ability (JavaScript/Python)
Prior Sales Ops / RevOps / Marketing Ops experience
Familiarity with Operations Hub custom code actions or webhook signing (HMAC)
Exposure to AI automation tools — Breeze AI, Zapier AI/Agents, Make AI modules, n8n AI nodes, or LLM API usage for smart workflow steps
Own a high-leverage function
Exposure across the full revenue engine
Room to grow into RevOps or Automation Engineer as the stack scales
RevOps Roles analysis
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EPOSEPOS (EPOS Pte. Ltd.) is a Singapore-based point-of-sale system vendor founded in 2009, serving over 6,000 SMEs and MNCs across retail, F&B, and minimart industries. They are a government pre-approved vendor offering integrated POS, inventory, CRM, and e-commerce solutions.
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