Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
Hi, my name is Eric Anderson, Senior Controller at Customer.io, and I'm looking for a Revenue Manager to own our monthly revenue close as we scale into consumption-based and hybrid billing models. We don't have a dedicated revenue accounting owner today — I'm the escalation point for every technical question, and our billing infrastructure project (Metronome/Stripe) is moving fast. This role will run point on the close, partner closely with Rev Ops, Deal Desk, and Legal, and help build out the process as our revenue streams get more complex.
Ownership — you'll run the monthly close autonomously once ramped, not wait to be told what's next.
Judgment over perfection — you know the operational fundamentals cold, and you know when a question needs to go to Eric.
Clarity with stakeholders — you can explain revenue implications to Legal, Rev Ops, and Deal Desk in plain language.
Curiosity about AI — you look for ways to make the close faster and cleaner, not just correct.
We believe in transparency. Starting salary for this role is $99k–$139k USD depending on location and experience, and subject to market rate adjustment.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
Zone 1: $119k–$139k
Zone 2: $109k–$128k
Zone 3: $99k–$116k
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.
Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
RevOps Roles analysis
Benefits, tools, and company context we extract from the full posting and classify, so you can scan in seconds what the write-up buries in prose.
Opens in a new tab
Customer.io is a customer data and engagement platform that helps companies build personalized customer journeys across email, SMS, and other channels using first-party data. They serve B2B SaaS companies, e-commerce businesses, and other enterprises looking to automate and optimize customer communications.
Visit website