Salesforce CRM Systems Planning and Development Specialist

Job Description:

Department Overview

We aim to resolve challenges for corporate clients through the provision of Rakuten Mobile and other Group assets, while maximizing revenue across the Rakuten Group's corporate business.

We build and operate CRM infrastructure that maximizes the potential of our sales organization and enhances the quality of decision-making. By leveraging the power of technology to remove barriers in the field, we act as frontrunners supporting the overwhelming growth of Rakuten Mobile's corporate business.

Position:

Why We Hire With the rapid growth of Rakuten Mobile's corporate business, the types of services we handle are becoming increasingly complex. We are recruiting new members to strengthen our system infrastructure for maximizing sales productivity and to establish a stable maintenance and operation framework. As we accelerate the introduction of more specialized tools and data utilization, we are looking for individuals who can drive progress from both technical and business perspectives.

Position Details

- Requirement definition, modification, and operation of various Salesforce objects.

- System design and implementation for the optimization of sales processes.

- Maintenance and operation of data infrastructure and support for security audits.

- Participation in cross-company projects related to data utilization.

Work Environment The team consists of 3 members. As a small, high-performance team, we work in an environment where we can engage in tasks with speed and close proximity to management.

Mandatory Qualifications:

- Practical experience (1+ years) in requirement definition, modification, and operation of various Salesforce objects.

- Highly motivated to learn new things and proactive in taking on unfamiliar challenges.

- Ability to communicate smoothly with relevant stakeholders and demonstrate a collaborative spirit.

Desired Qualifications:

- Experience in development/automation using Apex or Python.

- Experience involving business operations using accounting knowledge.

- Practical experience in data analysis.

- Experience in driving operations as a project leader.

Other Information:

Additional information on Location Futako Tamagawa Rise Office

Zip Code:158-0094

Location: Futako Tamagawa Rise 13F

2-21-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on Transfer Yes (There is a possibility of domestic and international business trips and transfers.)

#business

#dataanalyst #dataanalytics

#groupsalesdiv

#RakutenMobile

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)