Leads in gathering business and functional requirements leading to research and development of programs, projects and initiatives that enhance overall business operations, communications and workflow efficiencies.
Responsible for testing and piloting new product integration requests for preferred, approved and non-preferred product integrations.
Partners with Customer Success team to track property technology trends and customer requests.
Assist Enterprise Customer Experience teams, resource teams and clients with establishing minimum viability for new products.
Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies.
Attends and participates in presenting goals, roadmaps and metrics related to Property Management Software to the organization.
Tests, manages, and documents approved/denied status of integrations and implementations with internal Property Management Software.
Ensures project parameters are documented, kept current and communicated regularly to the project stakeholders.
Owns tasks on projects related to implementation or enhancement of Property Management Software.
Develops effective communication templates and engaging presentations.
Prioritize Property Management Software integrations and product implementations projects to meet everchanging needs of the Company.
Interfacing with stakeholders and service providers, ensuring services are designed to meet their agreed service levels and targets.
Taking full responsibility for the design aspects of all stages of the lifecycle of integrations and implementations, including investigation, analysis, specification, design, development, construction, testing, transition and operation.
Leads data gathering of business requirements to understand and document current state workflows, and evaluate information in alignment with project objectives.
Minimum 2- 5 years of IT experience in business analysis.
Strong knowledge of Software Development Life Cycle (SDLC) and Agile methodology.
Hands-on experience working with enterprise systems and applications.
Technical expertise in MSSQL 2012 & above, Visual Studio .NET, and MSSQL Stored Procedures.
Experience with CRM modules, sales domains, and product implementation.
Familiarity with Project Financials and Project Management tools.
Strong verbal and written communication skills.
Ability to analyze complex problems and develop effective solutions.
Experience in project management and vendor management.
Degree in Computer Science / IT
Project management certification preferred with Asana experience
Knowledge of property management software (Yardi, RealPage and Entrata) and related integrations
High degree of proficiency in Microsoft products such as but not limited to Word, Excel, PowerPoint, SharePoint, Forms and database management programs to complete required reports and communication materials
Experience designing statistically valid experiments to test and prove hypotheses
Experience or interest in agile product development/testing, design thinking
Opportunities to learn and develop every day through a wide range of programs.
Internal digital platforms that promote self-learning.
Development programs according to Leadership skills.
Specialized training according to the role.
Learning experiences with internal and external providers.
We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
Financial wellness programs that will help you reach your goals in all stages of life.
A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
And because your family is also important to us, they can also enjoy benefits such as our WellnessLine, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.
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RRS Company is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. RRS will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
RRS Company participates in the U.S. Department of Homeland Security (DHS) E-Verify Program to confirm the employment eligibility of all newly hired employees. As a participant in E-Verify, RRS will provide the federal government with information from each new employee’s Form I-9 to confirm authorization to work in the United States.
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