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The Sr. Salesforce Administrator is a critical hands-on role responsible for the configuration, maintenance, and optimization of the core Salesforce platform and its associated business applications, including both Sales Cloud, Service Cloud and Marketing Cloud. At Weave, you'll be joining a collaborative, fast-paced, and innovative team dedicated to delivering an efficient and secure platform. We believe in being hungry to solve complex challenges and doing the right thing. This position requires expertise in declarative configuration as you partner with stakeholders and developers to translate business requirements into sustainable, user-friendly solutions. Experience with Salesforce CPQ is strongly preferred.
This position is Remote in Mexico
This role reports to the Sr. Director of Business Systems
Platform Configuration & Maintenance: Lead the daily administration, configuration, and support of the Salesforce platform. This includes managing standard and custom objects, fields, flows, assignment rules, security settings (profiles, permission sets), and reports/dashboards.
User Support & Enablement: Serve as the primary point of contact for end-user support, managing and resolving platform issues, and developing training materials and documentation to promote user adoption and efficiency.
Release Management: Manage the end-to-end sandbox strategy and deployments to ensure smooth and controlled releases of new features and updates.
Salesforce CPQ Management (Preferred): Configure, maintain, and optimize the Salesforce CPQ application, including product rules, pricing rules, guided selling, and quote templates to support an efficient quoting process.
Data Integrity & Governance: Oversee data quality and migration efforts, performing regular data audits, and implementing tools and processes to maintain a clean and reliable database.
Project Execution: Take full ownership of deliverables for small to medium-sized projects, executing work that aligns with departmental and organizational goals.
Minimum of 5+ years of related experience in Salesforce Administration.
Demonstrated experience configuring and supporting large-scale enterprise environments across Sales Cloud, Service Cloud and Marketing Cloud.
Bachelor's degree in Computer Science, Information Technology, or relevant experience.
Deep expertise in Salesforce declarative tools (Flows, Validation Rules). Strong proficiency in data management, security settings, and implementing governance standards.
Salesforce Certified Administrator (ADM-201) required. Salesforce Certified Advanced Administrator or Platform App Builder preferred. Salesforce CPQ Specialist certification is a strong plus.
Exceptional Problem-Solver: You leverage your deep mastery of the platform to proactively identify complex operational challenges and devise efficient, long-term, declarative solutions.
Master Communicator & Collaborator: You effectively translate technical details and capabilities into understandable business language, and you take responsibility for cross-departmental collaboration, ensuring alignment and clear communication.
Impact-Driven & Results Oriented: You are results-oriented, taking full ownership of your deliverables and leading impactful configuration projects that align with Weave's strategic and operational goals.
Forward-Thinker: You actively seek out opportunities to drive improvements within the platform and departmental processes, staying ahead of new Salesforce features to maximize platform value.
A "Get-It-Done" Attitude: You demonstrate the resilience and adaptability needed to successfully lead projects from conception to completion with a relentless focus on quality and user adoption.
At Weave, we use Artificial Intelligence (AI) tools to help us work more efficiently and create a smoother candidate experience. AI may assist with things like writing job descriptions, scheduling interviews, or reviewing applications against job-related criteria. For additional information, please review the External AI Policy Statement available on our Careers page.
Weave is an equal opportunity employer that is committed to fostering an inclusive workplace where all individuals are valued and supported. We welcome anyone who is hungry to learn, problem-solve and progress regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation, please let us know.
All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.
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Weave provides a communication and customer engagement platform that includes phone systems, messaging, and automation tools. The company serves small businesses and service industries like home services, healthcare, and dental practices, helping them manage client communications, scheduling, and payment collection.
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