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At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We Pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo's long term strategy.
Our team is growing and we are currently looking for a Principal Enablement Partner to partner with our Global BDR org. You will be a strategic advisor to BDR leadership and responsible for building the enablement strategy to empower their growth and achieve results.
As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the BDR Organization as your end customer. Your objective is to create an exceptional and equitable learning experience that empowers our BDR team to achieve their full potential, ensuring their success and fostering their growth. In order to succeed, you will bring a strong point of view on the lifecycle of BDR development, including onboarding, skill development and role progression programs to prepare BDRs as they graduate to AE roles in the Klaviyo org. This is a global role, and you will be responsible for BDR enablement across the Americas, EMEA and APAC.
Own the enablement strategy and roadmap for the BDR organization.
Develop and execute the BDR strategy for driving adoption of global enablement programs, such as sales methodology, sales process, and product launches.
Own and enhance the existing BDR Onboarding program (program management, content creation, SME management, reporting and facilitation)
Own and enhance the existing BDR → AE advancement program to prepare our “promotion-ready” BDRs for an AE role.
Develop a comprehensive approach to in-seat BDR skill development, from the day they are hired through promotion and beyond.
Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.
Coach and support front-line managers and BDRs in best practices around prospecting strategies.
Partner closely with the Marketing and Product teams to deliver content designed specifically for BDRs to use in their conversations with prospects and customers.
Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.
Measure and report on enablement success metrics and draw insights from data.
Regularly present and align on project plans, strategies, and updates to Sales Leadership.
You default to using AI and have tangible examples of how AI has made you and those around you more productive.
8+ years experience in Sales/GTM Enablement at a high-growth global tech company.
Strong project and program management skills and experience
Executor at heart. This is not a “strategy” role.
Direct experience in a B2B SaaS sales role, preferably selling to Mid-Market or Enterprise prospects.
Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.
Experience designing engaging workshops and facilitation
Comfortability and confidence in an ambiguous environment.
Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.
Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.
Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.
Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.
Self-motivated and proactive mindset, taking initiative without requiring external motivation.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here
**Massachusetts Applicants: **It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range For US Locations:
$128,000—$192,000 USD
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
_By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. _
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).
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Klaviyo is a B2C marketing and customer service platform that provides email marketing, SMS, WhatsApp, and omnichannel messaging tools. The company serves e-commerce and direct-to-consumer businesses looking to automate personalized customer communications using AI-powered features.
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