Sales AI & Tech Enablement Manager

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

As an Sales AI & Tech Specialist, reporting into the Marketing Operations Manager, you will be the backbone of our marketing and sales operations, ensuring that our core CRM, sales engagement, intelligence, and AI-enabled tools are operating at peak performance. Your mission is to optimize our marketing and sales workflows, lead management processes, campaign effectiveness, and prospecting productivity through expert administration and innovative use of systems, automation, and AI. By doing so, you will empower our marketing, SDR, and sales teams to achieve their goals with precision and efficiency.

You’ll join an already high-performing, ambitious team and help shape the next chapter of our SDR & Sales operations practice as we expand globally. If you thrive in fast-paced environments, love building scalable systems that drive pipeline, and want to grow alongside exceptional talent, we’d love to hear from you.

Key Responsibilities

• Administer and maintain key SDR & Sales operational tools, including, Gong, Clay, Nooks, AI-enabled prospecting tools, and other automation platforms to ensure data integrity, seamless integrations, and optimal performance

• Create, update, and optimize SDR & Sales workflows, lead scoring models, AI-assisted prioritization, sequencing logic, and automation processes to enhance prospecting efficiency and conversion

• Develop and manage lead enrichment, routing, segmentation, and AI-driven signal processes, ensuring SDR and sales teams receive high-quality, actionable prospect data aligned with campaign and pipeline goals

• Identify and implement SDR & Sales process improvements across systems, outreach workflows, AI-enabled tooling, and reporting to drive higher productivity and operational scalability

• Partner with SDR and Sales leadership to ensure lead data, insights, call intelligence, AI-generated signals, and activity metrics from Gong, Clay, Nooks, Salesforce, and related tools are accurately captured, analysed, and leveraged

• Provide training, onboarding, and ongoing enablement to SDRs, sales, and Marketing team members on best practices across Salesforce, Gong, Nooks, Clay, AI tools, and related operational processes

• Serve as the primary point of contact for SDR & Sales-related tooling issues, AI tool adoption, system improvements, troubleshooting, and cross-team operational alignment

Preferred Qualifications

• Basic familiarity with core SDR & Sales tools such as Salesforce, Gong, Clay, Nooks, or AI-enabled prospecting platforms, with a strong willingness to develop deeper expertise

• Some exposure to data enrichment, segmentation, prospecting, or AI tools, or eagerness to learn how they support SDR & Sales efficiency

• Ability to work collaboratively with SDRs, Sales, Marketing, and cross-functional teams to support smooth lead flow, handoffs, and tool adoption

• Curious, analytical mindset with the ability to learn how to interpret performance metrics and identify areas for improvement

• Proactive approach to problem-solving and enthusiasm for learning new systems, AI tools, workflows, and best practices in SDR & Sales tech Operations

Benefits

• Competitive Holiday Allowance

• Private Medical Insurance

• Employee Assistance Programme (EAP)

• Eye Care

• Pension Scheme

• Income Protection

• Parental Leave

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.