Get Marketing Ops roles in your inbox
We'll email you when new ones are posted
Hello! We strongly suggest giving this job description a thorough read before you apply and put cycles into a cover letter. It’s not for everyone and we don’t like setting undue expectations. Note that HubSpot and Ad Platforms (including programmatic DSPs) prowess, comfort serving as the liaison with Product and Customer Success, and detail-orientation are must haves for this role.
100% Remote. Must reside in the US. We cannot facilitate VISAs.
PrescriberPoint builds digital tools that help healthcare providers navigate the prescribing process — from coverage verification to prior authorization to patient support programs. Our digital agency partners with pharmaceutical brands to connect HCPs with these resources through targeted, compliant marketing campaigns.
This role is central to how the agency operates. If you're energized by building systems, leveraging AI, and making teams run better, this is the role.
The Marketing Operations Lead drives operational efficiency across PrescriberPoint's digital agency through AI-powered automation, data stewardship, and cross-functional coordination. This role owns the systems and processes that make the agency run — from marketing AI tools and HubSpot data integrity to creative intake workflows and performance reporting.
You'll serve as the connective tissue between the agency and key partners: translating Product Marketing strategy into executable briefs, providing Value Engineering with the campaign data they need, and ensuring the team has clean data and documented workflows to operate effectively. When capacity gets tight, you step in to execute — but your primary value is making everyone else more effective.
This role reports to the Director of Agency & Creative Services.
Own the agency's automations, AI tools and agents — evaluate, implement, optimize
Leverage AI to document workflows, build playbooks, and maintain SOPs
Identify and implement automations that reduce manual work across the team
Train team members on AI tool usage and best practices
Stay current on emerging AI capabilities and recommend adoption where valuable
Serve as HubSpot data steward for the agency (internal training provided)
Maintain data integrity: list hygiene, contact management, property standardization
Build and optimize workflows, segmentation, and automation
Troubleshoot HubSpot issues and serve as internal expert
Coordinate with broader marketing/sales on CRM data alignment
Serve as primary agency liaison to Value Engineering for campaign performance data and ROI measurement alignment
Serve as primary agency liaison to Product Marketing Lead—translate GTM strategy into actionable agency work
Ensure smooth handoffs between functions; flag misalignments before they become problems
Coordinate on vendor data and reporting needs
Streamline the creative intake process for cross-functional requests
Translate creative requests into actionable briefs for the design team
Manage creative project flow and ensure requests are prioritized appropriately
Flag capacity constraints and help balance workload across the team
Step in to execute campaign work when needed
Requires proficiency in Google Ads, Meta, LinkedIn, various DSPs (StackAdapt, PulsePoint, Lasso), and HubSpot
QA campaigns, compile performance reports, traffic assets as needed
Provide backup support to keep work moving during peak periods
The following are important but not daily or weekly functions:
Client Onboarding: Manage onboarding workflow when new clients come on
MLR Submission: Track and coordinate MLR submissions with Customer Success
Vendor Management: Evaluate vendors, manage relationships, maintain data
10+ years of experience in marketing with significant time in operations or agency operations
HubSpot expertise — deep knowledge of workflows, automation, list management, and data hygiene
Demonstrated experience using AI tools to automate and streamline marketing work
Proficiency with Google Ads, Meta, LinkedIn, and programmatic DSPs (StackAdapt, PulsePoint, Lasso, or similar)
Strong systems thinking — you see how pieces connect and optimize for the whole
Excellent documentation skills — can create clear, usable playbooks and SOPs
Comfortable serving as liaison between functions with different priorities
Detail-oriented with strong data quality instincts
Bias toward action — you fix problems, not just identify them
Experience in healthcare or pharmaceutical marketing
Background in agency or multi-client environments
Familiarity with compliance/MLR submission processes
Experience with creative operations or project intake workflows
Exposure to Value Engineering, ROI measurement, or performance analytics
Systems-oriented — you think about how to make things work better, not just how to get through today's tasks
Proactive — you identify inefficiencies and fix them without being asked
Collaborative — you build trust by making other people's jobs easier
Adaptable — comfortable shifting between strategic process work and tactical execution
Reliable — when you own something, it gets done
Complete data steward training; understand current data state and pain points
Map current AI tools in use; identify gaps and quick-win automation opportunities
Establish relationships with Value Engineering and Product Marketing Lead
Shadow current workflows across engagement marketing, media, and creative
At least two AI-powered automations implemented and documented
Creative intake process streamlined; briefs are clearer and requests flow smoothly
Serving as effective liaison — VE has the data they need, PMD requests translate into agency action
Demonstrated ability to step into execution when needed
Comprehensive playbooks exist for major agency workflows
AI tools are embedded in team operations and delivering measurable efficiency gains
Cross-functional relationships are strong — you're the person who makes collaboration easy
Recognized as the operational backbone of the agency
Reports to: Director, Agency & Creative Services (Tina)
Direct Reports: None
Level: L4 (Lead)
Team: Marketing (Digital Agency)
Key Collaborators: Value Engineering, Product Marketing Lead, Marketing Team, Analytics/Data, Customer Success
Tools: HubSpot (expert level), Google Ads, StackAdapt, PulsePoint, Lasso, Jira, Google Workspace, AI tools (Claude, etc.)
This role owns operational effectiveness — the systems, data, and processes that make the agency work. You're the person who:
Keeps HubSpot clean so campaigns target the right people
Builds AI automations so the team can do more with less
Translates Product Marketing strategy into work the agency can execute
Gives Value Engineering the data they need to prove ROI
Writes the playbooks so work is consistent and scalable
Steps in to execute when capacity is tight
You're not a channel specialist or a people manager. You're the person who makes everyone else more effective — and when needed, you roll up your sleeves and do the work yourself.
Base salary ranges from $120,000 to $140,000 based on location and experience. There is a performance bonus.
So, why (on earth!) would you want to leave what you’re doing and join us?
We have a really good shot at improving the millions of lives and careers of HCPs, Patients, and their families (even pets!)
We hire adults with a Trust-first/It's All Life philosophy
We have some great benefits for a firm at our stage: 401(k) w/matching, all kinds of insurance (including matching HSA and pets!), commute from your kitchen, Open PTO (which leaders use!), remote stipend, yearly education budget, and working with some of the smartest yet humblest and respectful people in the business
We’re (objectively) way better looking than our competitors :-)
PrescriberPoint is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics.
RevOps Roles analysis
Benefits, tools, and company context we extract from the full posting and classify, so you can scan in seconds what the write-up buries in prose.
Opens in a new tab
PrescriberPoint is a Boston-based healthtech company offering an AI-powered digital platform that helps healthcare providers prescribe medications more efficiently by aggregating drug information, prior authorization, coverage, and patient support resources. It serves HCPs and pharmaceutical brands across the US.
Visit website