Deal Desk Analyst

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

Location

This position is remote based in Canada. If you are located in Ottawa or Toronto you will be required to work hybrid (in office 3 days per week).

About the team

The Deal Desk Analyst plays a critical role in supporting the sales organization by managing the deal review and approval process to ensure pricing, discounting, and contract terms align with company policies and revenue goals. This role ensures smooth execution of complex sales deals by conducting contract research, validating price quotes, managing business approvals, and supporting deal structuring.

This role partners closely with the sales, legal, and revenue operations teams, as well as stakeholders and approvers within the business to provide deal structuring and administrative support to the sales organization.

Vacancy Status

This is an existing job vacancy

What you will do

• Develop in-depth knowledge of Kinaxis licensing model, pricing, and commercial structures to provide deal support the sales organization.

• Facilitate deal approvals, coordinating with Finance, Legal, and other stakeholders as needed.

• Work cross-functionally with stakeholders in sales, legal, finance, pricing, and sales operations to ensure the successful execution of complex, comprehensive sales deals.

• Provide guidance and support to sales during contract negotiations, including deal structure, discounting guidance, approval requirements, and order processing.

• Manage accounts and data in Salesforce.

• Drive best practices and enablement to increase sales effectiveness around CPQ process.

• Develop internal documentation to help guide our sales teams and give them the information they need to work within Kinaxis best practices.

• Follow pre-established polices, practices, and standards, while continuously identifying areas and opportunities for improvement.

What we are looking for

• Bachelor's Degree in a relevant field or equivalent work experience.

• 3-5 years of experience in a Deal Desk function supporting a globally distributed sales organization.

• Ability to work effectively with cross-functional teams, including Sales, legal, Finance, and Revenue Operations

• Experience working with information that requires accuracy, attention to detail, using organization skills and agility while managing multiple and sometimes conflicting priorities.

• Highly adaptable and able to pivot based on prioritization and needs of the business; proactively solicits feedback to ensure alignment.

• Resilient with a sense of urgency and works in a fast paced, innovation driven, and ambiguous environment

• Intermediate to advanced skills in Microsoft Office Suite, and industry-related tools and software.

• Experience with enterprise SaaS and complex deal structures.

• Advanced experience with Salesforce, Quoting tools (SF CPQ+) is an asset.

• Solid understanding of the quote-to-cash process (CPQ, Bookings Model, Subscription Management, Billing Operations, Revenue Recognition).

#EntryLevel, #Fresher, #Associate

Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company-wide days off)

• Flexible work options

• Physical and mental well-being programs

• Regularly scheduled virtual fitness classes

• Mentorship programs, training, and career development

• Recognition programs and referral rewards

• Hackathons

For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.