Sales Operations Analyst (Smart Start Program)

Keep the CRM (CRM MAX) up to date by updating service classification levels, entering new service information, and uploading contracts.

Maintain and improve the Bosch Car Service list and provide remote support to the network development team.

Support invoice and receivable tracking in SAP.

Assist in the preparation, sending, and follow-up of contracts, including e-signature processes and authorization certificates.

Support the design of task-management processes within and across teams.

Assist in the coordination and follow-up of strategy meetings and their outcomes.

Maintain and improve Power BI dashboards, correct data issues, and track processes, contracts, and targets using Excel-based tools.

Manage mass e-mail announcements, keep meeting notes, and follow up on action items.

Support coordination with dealers, workshops, and field teams, including communication of audit results and Google My Business requests.

Currently a university student in Business Administration, Engineering, Data Analytics, Economics, or a comparable field.

Strong analytical and problem-solving skills, with the ability to turn data into clear insights and structured documentation.

Good command of Excel; familiarity with Power BI, SAP, or CRM tools is a plus (or a strong willingness to learn).

Well-organized and detail-oriented, able to manage multiple tasks in parallel and meet deadlines.

Strong communication and interpersonal skills in English, with the ability to coordinate across dealers, workshops, and internal teams.

A proactive, solution-oriented team player, eager to take ownership and with a genuine interest in the automotive/mobility aftermarket.