Senior Specialist, Campaign Operations

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get To Know Our Team:

Agoda Media Solutions partners with tourism boards and destination marketing organizations to help them reach Agoda’s high-intent, first-party audience through marketing campaigns across Agoda’s owned platforms and selected offsite channels.

As our China business continues to grow, we are looking for a Campaign Operations Specialist, China DMO to support the end-to-end delivery of tourism board campaigns.

The Opportunity:

• This role will coordinate campaign administration and execution across the full campaign lifecycle from proposal and procurement support through campaign setup, launch, monitoring, reporting and post-campaign review.

• You will work closely with the China Supply team, RTA/DMO, tourism board partners and internal stakeholders across Operations, Legal, Finance, Tax, Brand, Translation and other relevant functions.

What You’ll Do:

• Coordinate the operational handover from the China Supply or Business Development team to the RTA/DMO campaign team.

• Support proposal localization, bidding, procurement documentation, vendor registration and related administrative processes.

• Coordinate contract preparation, approvals, signatures and follow-up with internal and external stakeholders.

• Manage the collection, translation, review and approval of campaign assets from tourism board partners.

• Coordinate campaign setup across Agoda Media Solutions products, including onsite placements, destination content, coupons and other relevant activations.

• Support campaign launches and monitor delivery, pacing and operational issues throughout the campaign period.

• Coordinate with internal teams to resolve campaign, creative, inventory, coupon or reporting issues.

• Support the preparation and validation of campaign performance reports in English and Chinese.

• Coordinate campaign review meetings and capture recommendations for renewal or future campaign improvements.

• Develop and maintain campaign trackers, checklists and processes to improve operational efficiency and scalability.

Required Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, Tourism, Project Management or a related field.

• Excellent written and verbal communication skills in Mandarin Chinese and English.

• At least 2 years of experience in campaign operations, digital marketing, project management, media operations, account management or a related area.

• Experience working with tourism boards, government agencies, destination marketing organizations or external agencies is preferred.

• Experience with China-based procurement, bidding, contracting or administrative processes is highly desirable.

• Strong project-management skills and the ability to manage multiple stakeholders and deadlines.

• Strong attention to detail and ability to manage documentation, approvals and campaign assets accurately.

• Proactive, organized and comfortable working independently in a fast-paced, international environment.

• Good working knowledge of Excel, PowerPoint and project-tracking tools.

Preferred Qualifications:

• Experience in digital advertising, media, travel, hospitality or tourism marketing.

• Familiarity with campaign metrics such as impressions, clicks, engagement, conversions and delivery pacing.

• Experience coordinating localized creative production and content approvals.

• Experience working with cross-functional and regional teams in a matrix organization.

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com

• Facebook https://www.facebook.com/agodacareers/

• LinkedIn https://www.linkedin.com/company/agoda

• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.