Excellent administrative, clerical, record-keeping and computing skills are essential for the sale support role. Employees must also demonstrate attention to detail so that they enter customers' requests accurately and issue clear instructions to other departments. Sales support professionals must have good interpersonal skills to deal with customers and collaborate with other departments in the company. They require excellent customer service skills to enable them to deal politely and effectively with customers’ inquiries or complaints.
Processing new sales leads
Managing the correspondence between the sales team and their clients
Monitoring customer accounts
Providing data and reports to help the sales team
Keeping track of sales targets
Answering phone calls
Scheduling diaries
Proactive attitude
University/College degree or equivalent business qualification
Minimum 3 years working experience, same industry background preferable
Demonstrated customer service skills, project management skills, problem-solving skills and proven interpersonal skills.
Fluent in English and Chinese
Excellent PC skills including word processing, presentation and spread sheet programs
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Expeditors International is a global freight forwarding and logistics company that provides air and ocean freight services, customs brokerage, and supply chain solutions to importers and exporters worldwide. Headquartered in Bellevue, Washington, the company serves businesses across various industries needing international shipping and logistics coordination.
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