Manager, Digital Sales Operations

The Manager of Digital Sales Operations will lead a team of Campaign Managers responsible for setup, trafficking and optimization of Ad sales campaigns across all NBCU Digital properties. The Manager will work closely with Sales Management, Ad Platforms, Planning, Product and DBS teams to lead ad integration efforts and provide best customer service in class. This role will be charged with managing ad operations efforts across NBCU’s digital apps, websites, mobile, set-top box, off-platform distribution partners and emerging products and platforms.

Duties and Responsibilities

• Day to day team management including on-boarding, growth and development of direct reports made up of Campaign Managers

• Drive team efficiency to meet SLA’s and other key business metrics

• Proactively troubleshoot delivery and technical issues to ensure revenue recognition.

• Communicate technical issues in a manner that is easy for a non-technical audience to understand

• Provide training (troubleshooting delivery issues understanding delivery priorities, optimization of campaigns, ad products, etc.) to Sales and Sales Operations as needed

• Develop strategic relationships with our business partners and vendors

• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability)

• Contribute to Leadership meetings and strategic planning for Sales Operations organization

• Bachelors Degree or equivalent experience

• 5+ years Ad Operations experience

• Ad serving/ad technology fundamental knowledge in industry tools including Google Ad Manager, Operative and Freewheel.

• Understanding of linear and digital video distribution, SVOD and MVPD landscape

• Excellent organization, multi-tasking and prioritization skills.

• Must be an exceptional Specialist that has demonstrated ability to improve and follow process, troubleshoot issues, communicate effectively to management, and serve has a leader amongst their peers.

• Strong understanding of common digital platform capabilities including desktop, mobile, video required as well as web technologies and technical architectural needs including HTML5, CSS3, Responsive Design

Eligibility Requirements

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered

• Must have unrestricted work authorization to work in the United States

• Must be 18 years or older

Desired Characteristics

• Knowledge of Google Ad Manager, OpOne, and/or Freewheel is preferred

• Excellent ability to project manage initiatives

• Strong functional knowledge of Copy/Logs/Schedule/Web ability

• Proven computer skills and knowledge of Microsoft Office Products (Microsoft Excel, Word, PowerPoint, etc.)

• Detail orientation, commitment to quality work product and well organized.

• Strong analytical and problem-solving skills

• Ability to work independently and multi-task

• Team player to participate and support needs of entire team

• Possess a positive attitude

Additional Requirements

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary Range: $100,000 - $120,000 + bonus eligible

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.