Do work that matters.
At AlertMedia, everything we do supports our mission: To save lives and minimize loss by identifying active threats globally and facilitating timely communications when an emergency threatens personal safety and business continuity.
We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off
AlertMedia is looking for a Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data quality. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire Go-To-Market team and other parts of the business.
As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!
You are an experienced sales operations professional who has the appropriate background to quickly start tackling challenges. You are a self-starter who thrives in a fast-paced environment. You are passionate about optimizing sales processes and data management and have a roll-up-your-sleeves approach with a willingness to support the team and business. You love to learn and bring a data-driven approach to iterative improvement.
Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations
Lead initiatives to streamline and standardize sales processes, ensuring scalability as the business grows
Oversee key activities such as sales forecasting, territory design, and budgeting
Design and deploy automations and intelligent workflows to eliminate manual work and improve rep productivity
Create real-time, self-serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis
Proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection
Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues
Improve data quality and enrichment strategies through automation and third-party intelligence sources
Evaluate new technologies to improve sales performance
Foster cross-functional collaboration to create the best possible experience for the sales teams
Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.
3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)
Advanced Excel skills (formulas, lookups, pivots, graphs)
Strong analytical mindset with the ability to translate complex data into clear insights
Experience improving data quality, governance, and enrichment processes
Experience designing and implementing automations, workflows, and system integrations
Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business
Strong cross-functional collaboration and stakeholder management skills
Strongly prefer a candidate who has experience in several of the following areas:
Business segment support
CPQ implementation and maintenance
Forecasting
Geographic territory mapping
Executive-facing sales reporting and data analytics
CRM improvements and QA testing
Commission plan design
Building rapport with sales leadership
Cross-functional project management
Acquisition integration
Rapid growth businesses
This is a full-time, hybrid position based in Austin, Texas. Must live in Austin or the surrounding areas.
This position is not eligible for visa sponsorship
At AlertMedia, you won’t just build your career — you’ll be part of something meaningful, surrounded by people who genuinely care about the work and each other.
Competitive base salary + Company-wide bonus program
Generous and flexible time off and parental leave policies
Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
401K with generous company match
Amazing rewards and incentives – we love celebrating each other!
Commitment to community service with opportunities to give back
A Best Places to Work company 10 years in a row and numerous other awards
Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
Ongoing career development opportunities through our Learning & Development team
You'll do meaningful work—while growing your career in a fast-moving, global company with an award-winning culture
AlertMedia, backed by Vista Equity Partners, helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communication, and travel risk management solutions help companies of all sizes identify, respond to, and recover from critical events faster and more confidently. AlertMedia supports essential communication for thousands of leading businesses—including JetBlue, Coca-Cola Bottling, and Walmart—in more than 150 countries.
We are an equal opportunity employer focused on creating a collaborative and exciting place for all to work. Ensuring a diverse, inclusive, and equitable workplace for all people is key to our success and core to our values. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
This is an amazing opportunity to be part of our wave of momentum and take our company, and your career, to the next growth stage. We'd love to get to know you better and share how we serve our amazing customers. For more information, please visit www.alertmedia.com
AlertMedia does not currently sponsor applicants for work visas.
By applying for the role, you agree that Alert Media will use your Personal Information in connection with the recruitment process and in accordance with our Privacy Policy – https://www.alertmedia.com/legal/privacy-policy/
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AlertMedia provides a unified critical event management platform that helps organizations reduce risk and respond faster to emergencies. Their software enables businesses to maintain situational awareness and coordination during critical incidents across various industries.
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