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Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.
As Senior Sales Enablement Specialist, your primary responsibility is to for provide quality, cost effective ISC2 Sales Learning and Development curriculum to your assigned region, including follow-up programming to improve the application of the learning back at the participant’s office and participation in the planning of the course curriculum. You will also partner with sales leaders and ISC2 Learning and Development on initiatives that have an ISC2 Sales learning and development component, or impact.
**This position is not available to residents of California.**
Develop the Sales Training and Education strategy which supports the delivery of ISC2 business and sales priorities and meets operational regional requirements, ensuring that the best commercial outcome is delivered from the resources available
Set up, prepare for, and facilitate assigned sales courses from the sales course curriculum, ensuring that participants have an excellent quality learning experience and leave with an understanding of how to apply the program concepts within the context of ISC2
Ensure all sales colleagues, both new and existing, are trained to the highest standards of ISC2 sales excellence
Contribute to the development of a detailed induction course for all new sales recruits with relevant supporting manuals including common sales processes such as forecasting, ensuring skills are maximised to drive sales and enhance revenue
Assist Supervisors/Managers/Sales Support with the transition of new recruits onto the sales floor or field sales, and plan their ongoing development needs
Coach sales managers on external and internal sales processes as they review the processes with their team members
Consult with regional sales leaders and the corporate sales training team about special projects or external consulting needs where the sales Learning and Development team can support desired organizational changes and development. Provide best practice advice and programming consistent with our sales course offerings and leadership principles
Deliver classroom, e-learning, and blended training in the region
Deliver internal sales process methodologies training such as sales forecasting and CRM training, and deliver selected external professional sales process methodologies such as Miller Heiman Sales Training
Contribute to overall sales training curriculum design, that meets the strategic needs of ISC2, as well as a colleague curriculum that enhances selected interpersonal skills using courses that are complementary to our other offerings and that can be interspersed among the core leadership L&D programming
Interpret sales skills assessments and review the sales skills assessment results with individuals and their managers, and actively participate in follow up activities to demonstrate skills learned
Review the effectiveness of the provision of sales training against ISC2 requirements, in terms of the appropriateness, quality and level of that provision. Suggest revisions to existing sales courses, and design presentations and short courses from scratch for project work and consulting with sales leaders on regional issues
Enable knowledge sharing and cooperation between sales enablement and other internal teams and departments
Bridge gaps between sales and other departments to ensure alignment with marketing, product, and customer support
Facilitate communication within the sales enablement team and keep stakeholders informed about initiatives
Complete train-the-trainer external sales training and successfully become certified to facilitate the courses ISC2 decides to present in-house
Misc duties as assigned
Resilience, proactive professional attitude, with an enthusiasm for knowledge sharing
Ability to create a good first impression on both colleagues and customers when attending customer meetings to observe sales skills
Ability to win the respect and trust of sales personnel
Excellent cultural awareness, and relationship skills to provide top level customer service to all colleagues and work with executives, leaders, and sales operations across the globe
Strong WebEx skills (Training Center, Meeting Center)
Experience using Microsoft Office applications, namely PowerPoint
Excellent verbal and written skills in English; additional language skills are desirable
Excellent facilitation skills, both virtual and face-to-face, including the ability to engage highly educated and technical colleagues and facilitate their learning of leadership and communication topics
Good knowledge of business and sales leadership practices with an ability to apply this information in a classroom setting and on a consulting basis, utilizing strong consulting skills
An understanding of the basics and value of E-Learning
Good project management skills to ensure timely completion of committed projects and deliverables
Good instructional design knowledge to analyze programs for effectiveness and personally design short programs and presentations
Understanding of sales skills assessments, 360 assessments, and soft skills assessments to assist with the interpretation of the results of the assessments
Able to easily multi-task and prioritize a variety of projects and responsibilities appropriately
Demonstrable application of the ISC2 values and competencies
Experience working with AI tools or a demonstrated willingness to learn.
Bachelors Degree in relevant field required
Certification on sales methodologies and skills a plus
7+ years of relevant experience including 5+ Years of Sales experience, with a proven track record of meeting sales targets
2-3 Years Sales Management experience
3+ Years as a dedicated Sales Trainer is desirable
Up to 50% travel required. Travel requirements are variable and may be at short notice
Work extended hours when necessary
Ability to lift and move boxes of training materials that may weigh up to 30 pounds
Ability to work at an easel during facilitation of sales training workshops
Remain in a stationary position, often standing or sitting, for prolonged periods
Regular use of office equipment such as a computer/laptop and monitor computer screens
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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ISC2 is a global nonprofit cybersecurity professional association that offers industry-recognized certifications such as CISSP, along with training, education, and advocacy for security professionals. It serves cybersecurity practitioners, employers, and the broader infosec community worldwide.
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