Manager, AI Marketing Operations

About Turn/River

Turn/River Capital is a private equity firm that applies a proprietary growth engineering strategy to investing, partnering with software businesses to accelerate growth and build enduring value. The firm’s team of equal parts investors and operators provides hands-on operational support and the flexible capital to systematically scale marketing, sales and customer success at its portfolio companies. Founded in 2012 and based in San Francisco, Turn/River has $5.6bn in committed capital and invests globally with a focus on North America and Europe.

About the Role

We are seeking a Manager, AI Marketing Ops to own the AI and automation layer of our marketing operations—designing, building, and deploying intelligent workflows that make the function faster, sharper, and more scalable.

This role sits at the intersection of marketing operations and applied AI. You will bring a point of view on where AI can create the most leverage inside of Turn/River and its portfolio companies—spanning performance measurement, reporting, campaign execution, lead management, and more—then re-engineer those workflows using AI agents, LLM-powered tools, and automation frameworks. You will build working systems, put them into production, and iterate based on real performance data.

The ideal candidate is a structured thinker, a relentless builder, and a lifelong learner who thrives on bringing order to complexity. You should be equally comfortable writing a prompt chain as you are configuring a workflow inside of common marketing technology tools, and you should be energized by the challenge of turning a manual, repetitive process into something an AI agent handles autonomously.

Key Responsibilities

• Cross-Functional Partnership: Collaborate with Turn/River’s marketing leads, data team, and portfolio companies as a thought partner on how AI can accelerate the team’s strategic priorities.

• Workflow Identification & Re-Engineering: Bring a systematic lens to the team’s operations, identifying high-value automation opportunities. Decompose manual workflows into agent-ready components: skills, tools, evaluation frameworks, and feedback loops.

• Portfolio Company Collaboration: On a project basis, partner directly with portfolio company teams on specific initiatives—for example, building and testing AI-powered workflows that support a portfolio company’s marketing campaigns and revenue growth initiatives.

• Attribution & Funnel Analytics: Build AI-assisted reporting and attribution frameworks that connect marketing activity to pipeline and revenue. Surface insights that help the team identify gaps and double down on what’s working.

• AI Agent Design & Development: Design and build autonomous AI agents that execute marketing workflows—including campaign setup, audience segmentation, content generation, A/B testing, and performance reporting—with minimal human intervention.

• Frontier AI Adoption: Stay current with the rapidly evolving AI landscape—new models, agent frameworks, and tooling—and rapidly prototype and deploy new capabilities to keep Turn/River’s marketing function at the cutting edge.

Qualifications

• 3–7 years of experience in marketing, marketing technology, marketing operations, or growth engineering, with demonstrated experience applying AI/ML tools to marketing workflows.

• Hands-on experience building AI agents, LLM-powered workflows, or intelligent automation systems in a production environment.

• Deep familiarity with the B2B SaaS MarTech ecosystem: marketing automation platforms, CRM systems, web analytics, and digital advertising platforms.

• Data-driven mindset with experience building dashboards, funnel analytics, and attribution models.

• Structured thinker who can break complex problems into systems of components, root causes, and dependencies.

• Strong communicator who can distill technical concepts for non-technical stakeholders and collaborate effectively with marketing leaders.

• Hands-on, execution-oriented, and accountable for results—this is a building role, not an advisory one.

• Curious, experimental operator who continuously tests new approaches and technologies.

Location

• San Francisco, hybrid work model

Compensation

• The annual base salary range for this role is $170,000 - $180,000 taking into account numerous variable factors that are considered in making compensation decisions including but not limited to skill sets, experience, training, licensure, certifications, and organizational requirements.

Benefits and Perks

The below benefits are offered to full-time employees based out of our San Francisco office:

• An opportunity to make an impact across multiple high-growth tech firms

• Competitive salary and discretionary bonus

• Medical, dental, and vision insurance covered 100% for employee & dependents

• Flexible vacation policy

• 401K matching

• Paid parental leave

• Commuter benefits

• Health and Wellness benefits

• Household Services benefits

• Home Office benefits

• Annual Home Office Equipment Reimbursement

• Donation matching

• Work from home Monday & Friday

• Energetic work environment with snacks and weekly team lunches 3x per week, centrally located near multiple public transit lines

• A company that enjoys having fun: holiday parties, annual company offsite and retreat, annual summer "work from anywhere" month

Turn/River provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, natural hair styles, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under any applicable state, or federal leave act), domestic violence victim status, political affiliation, and any other characteristic or status protected by state or federal law.