Marketing Operations Director
EMEA (1:30 pm - 10:30 pm IST) (India)
Russell Investments is a leading outsourced financial partner and global investment solutions firm providing a wide range of investment capabilities to institutional investors, financial intermediaries, and individual investors around the world. Building on an 90-year legacy of continuous innovation to deliver exceptional value to clients, Russell Investments works every day to improve the financial security of its clients. The firm is “Top 12 Ranked Consultant (2009-2024)” in P&I survey 2024 with $962 billion in assets under advisement (as of December 31, 2025) and $376.9 billion in assets under management (as of December 31, 2025) for clients in 30 countries. Headquartered in Seattle, Washington in the United States, Russell Investments has offices around the world, including London, New York, Toronto, Sydney, Tokyo, Shanghai – and has opened a new office in Mumbai, India in June 2023.
Joining the Mumbai office is an incredible opportunity to work closely with global stakeholders to support the technology and infrastructure that drives the investment and trading processes of a globally recognized asset management firm. Be part of the team based out of Goregaon (East) and contribute to the foundation and culture of the firm’s growing operations in India. The Mumbai office operates with varying shifts to accommodate time zones around the world.
For more information, please visit https://www.russellinvestments.com.
Job Description:
Russell Investments is seeking a Jr. Marketing Enablement Specialist to support and advance our marketing operations capabilities through the effective administration, optimization, and adoption of marketing enablement technologies and workflows.
This role serves as the primary administrator and subject matter expert for Adobe Workfront, while also supporting other marketing enablement platforms including Seismic, Marq, Digital Asset Management (DAM) solutions, and emerging marketing technologies. A significant portion of this role (approximately 60-70%) will be dedicated to Workfront administration, workflow optimization, user support, governance, and continuous improvement initiatives.
The Marketing Enablement Specialist will partner closely with Regional Channel Marketing, Creative Services, Digital, Sales Enablement, Global marketing and Technology teams to design scalable workflows, improve operational efficiency, and enable seamless collaboration across the marketing ecosystem.
The ideal candidate combines expertise in marketing operations, project and workflow management, process improvement, and marketing technology platforms to help drive efficient, scalable, and measurable marketing execution across the organization.
Shift: EMEA
Reports to: Marketing Operations Director
Serve as the primary administrator and platform owner for Adobe Workfront, including configuration, maintenance, governance, and user support.
Manage platform setup, portfolios, programs, projects, templates, custom forms, reporting, dashboards, automations, user provisioning, permissions, and license allocation.
Support administration and optimization of additional marketing enablement platforms including Seismic, Marq, Digital Asset Management (DAM) systems, and other marketing technologies.
Partner with Marketing, Sales Enablement, Creative Services, and Technology teams to identify opportunities for platform enhancements and process improvements.
Translate business requirements into scalable workflows, automation, reporting solutions, and system configurations.
Design, implement, and optimize end-to-end marketing workflows including intake management, project planning, campaign execution, review and approval processes, asset creation, and content delivery.
Identify opportunities to improve operational efficiency through workflow redesign, automation, and best practices.
Establish and maintain standards for work management, project governance, and operational consistency across marketing teams.
Support process documentation and continuous improvement initiatives aligned with organizational objectives.
Drive enterprise adoption of marketing enablement platforms through user training, onboarding, documentation, and change management activities.
Serve as a trusted advisor and primary point of contact for platform usage, troubleshooting, and workflow best practices.
Develop training materials, user guides, and governance documentation to support ongoing platform maturity.
Gather user feedback and recommend enhancements that improve the overall user experience and platform effectiveness.
Develop and maintain dashboards, reports, and performance metrics that provide visibility into project status, resource capacity, campaign timelines, and operational performance.
Provide actionable insights to marketing leadership regarding workflow efficiency, platform utilization, project throughput, and resource allocation.
Monitor adoption and platform health metrics to identify opportunities for optimization and user engagement.
Maintain governance frameworks for project intake, workflow standards, metadata structures, asset management, and platform administration.
Ensure data quality, consistency, and adherence to operational processes across marketing platforms.
Evaluate emerging marketing technologies and capabilities that support increased efficiency, collaboration, and scalability.
Support integration initiatives between Workfront and other Adobe Experience Cloud and marketing technology platforms.
Bachelor’s degree in marketing, Business Administration, Information Technology, or a related field.
3-4 years of experience in Marketing Operations, Marketing Technology, Digital Marketing Operations, or related disciplines.
2+ years of hands-on Adobe Workfront administration experience required.
Experience configuring workflows, automation, dashboards, reporting, and governance frameworks within enterprise platforms.
Proven ability to translate business requirements into scalable operational processes and technology solutions.
Experience supporting cross-functional teams and driving platform adoption within a matrixed organization.
Strong analytical, organizational, and problem-solving skills.
Adobe Workfront Certification.
Experience with Seismic or equivalent, Marq (formerly Lucidpress), Adobe Experience Manager Assets (AEM Assets), or other Digital Asset Management platforms.
Experience supporting sales enablement and content management platforms.
Familiarity with Adobe Experience Cloud ecosystem and related integrations.
Project Management certification (PMP, CAPM, Agile, Scrum, or equivalent).
Experience with workflow automation and process improvement methodologies.
Strong understanding of marketing operations, work management, and marketing technology platforms.
Excellent customer service orientation with a focus on stakeholder support and continuous improvement.
Strong written and verbal communication skills with exceptional attention to detail.
Ability to build effective working relationships across Marketing, Creative, Sales Enablement, and Technology teams.
Strong analytical and critical thinking skills with the ability to identify operational challenges and recommend solutions.
Excellent organizational and time management skills with the ability to manage multiple priorities and deadlines.
Ability to drive change, influence adoption, and support organizational transformation initiatives.
Self-starter with a continuous improvement mindset and a passion for operational excellence.
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Russell Investments is a global investment solutions provider offering multi-asset, research-driven strategies to institutions, financial advisors, and individual investors. They help clients construct diversified portfolios through their expertise in various asset classes and investment approaches.
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