Salesforce Developer

Job Title: Salesforce Developer

Reports To: Application Development Manager

Location: Hybrid — requires 3 days per week in our Newcastle upon Tyne office

Job Type: Permanent, Full Time

Summary

As a Salesforce Developer you will be part of a small team responsible for designing, building, and maintaining custom solutions within the Everything Managed Salesforce estate. Working alongside two experienced Salesforce Developers and a Salesforce Administrator, you will deliver high-quality technical solutions that support the evolving needs of approximately 200 internal users across Sales Cloud, Service Cloud, and Marketing Cloud Engagement.

You will play a key role in the ongoing migration of legacy Aura and Visualforce customisations to LWC and modern Salesforce solutions, and in the development and maintenance of the integrations that connect Salesforce to the wider technology estate. This is an excellent opportunity for a developer who enjoys working in a complex, real-world Salesforce environment within a collaborative and growing team.

Responsibilities

1. Design, develop, and maintain Apex classes, triggers, batch jobs, scheduled jobs, and queueable Apex to support complex business processes.

• Build and maintain Lightning Web Components (LWC) to enhance the Salesforce user interface and improve productivity for approximately 200 internal users.
• Lead and contribute to the migration of legacy Aura components and Visualforce pages to LWC and modern Salesforce best practices, in line with the team's ongoing technical improvement programme.
• Develop and maintain integrations between Salesforce and third-party systems, including ERP and marketing automation platforms, using REST and SOAP APIs, Platform Events, and middleware.
• Write optimised SOQL and SOSL queries with a strong awareness of Salesforce Governor Limits and platform performance constraints.
• Collaborate with the Salesforce Administrator to deliver solutions where development and configuration intersect, applying a configuration-first approach and escalating to custom development only where necessary.
• Work closely with cross-functional stakeholders to gather requirements, produce technical designs, and deliver solutions on time and to a high standard.
• Participate in and lead code reviews, maintain coding standards, and champion Salesforce development best practices across the team.
• Support testing, deployment, and release management processes using Salesforce DX, Salesforce CLI, change sets, and Git-based version control.
• Develop and maintain technical documentation, including solution designs, technical specifications, and developer guides.
• Provide third-line technical support for complex issues escalated from the Salesforce Administrator or end users.
• Monitor Salesforce platform releases and proactively assess the impact on the existing org, identifying opportunities for improvement and innovation.

Skills and Experience

• Proven experience as a Salesforce Developer in a complex, heavily customised Salesforce environment.

• Strong Apex development skills, including triggers, classes, batch jobs, queueable Apex, and future methods (must have).

• Proficiency in Lightning Web Components (LWC) development (must have).

• Experience maintaining or refactoring legacy Aura components (good to have).

• Solid understanding of the Salesforce data model, SOQL, and SOSL.

• Demonstrable experience integrating Salesforce with external systems via REST/SOAP APIs, Platform Events, and/or middleware.

• Proficiency in Sales Cloud and Service Cloud development (must have).

• Familiarity with Marketing Cloud Engagement or Experience Cloud development (good to have).

• Salesforce Platform Developer I certification as a minimum; Platform Developer II or additional certifications (Administrator, App Builder) preferred.

• Experience with Salesforce DX, Salesforce CLI, and Git-based version control workflows.

• Understanding of declarative automation tools (Flow) and the ability to judge when to configure declaratively versus build programmatically.

• Familiarity with AppExchange solutions and third-party integrations (e.g. Conga, ERP systems, Marketing Automation).

• Excellent analytical and problem-solving skills with a high level of attention to detail.

• Ability to translate business requirements into clearly documented technical solutions and communicate effectively with non-technical stakeholders.

• Ability to work independently and collaboratively as part of a small, fast-paced team.

• Good communication and interpersonal skills.

What We Offer

• Hybrid working — minimum 3 days per week in our Newcastle upon Tyne office

• Collaborative team environment within a growing technology function

• Opportunity to develop Salesforce expertise across Sales, Service, and Marketing clouds

• Competitive salary and benefits package