Apprenticely is working with our company partner, the Naukr Ai to add a Customer Experience & Sales Operations Intern to their team in Bentonville, Arkansas! Must be based in Northwest Arkansas.
Our Apprenticely Internship Program is a three-month program (working 32-40 hours a week) that places selected candidates with employers across Arkansas in IT positions to gain experience under the guidance of a professional mentor/IT support team. Internships are designed as an on-ramp to an IT career and can roll into full-time positions based on employer demand.
Naukr.ai — Your AI Data Scientist We are building a Generative AI Operating System for Data Science that transforms how organizations interact with their data.
Microgcc is an Enterprise AI SaaS company building and deploying the Naukr AI Enterprise AI Data Scientist platform. Our platform develops and deploys autonomous data science and insights reporting agents that replace manual, offshore-heavy data engineering models. We deliver insights faster, better, and cheaper by bypassing legacy data processing bottlenecks.
Naukr.AI is replacing & augmenting Human Data Scientists with Agents.
In this dual-focused internship, you will gain hands-on exposure to the entire technology sales funnel and customer life cycle. You will support lead generation, participate in discovery calls, assist with customer onboarding, and help collect product feedback to ensure high satisfaction rates. This is an ideal position for someone passionate about sales strategy, relationship-building, and software technology.
o Assist with customer onboarding, ensuring new clients set up and adopt the product smoothly. o Respond to customer inquiries via chat, email, or ticketing systems to deliver quick, effective solutions. o Gather customer feedback, identify common pain points, and share actionable insights with the product and sales teams. o Help analyze customer satisfaction metrics (NPS, CSAT) and contribute to customer retention initiatives.
CRM & Data Operations: o Maintain and update prospect and customer records in our CRM software (e.g., Salesforce or HubSpot). o Help track key sales and CX performance indicators (KPIs) to optimize overall workflows.
Sales Operation & Lead Generation Support o Research target industries, accounts, and decision-makers to build targeted outreach lists. o Support outbound outreach efforts via email, LinkedIn, and warm calls. o Shadow Account Executives on sales presentations, product demonstrations, and closing calls. o Assist in preparing customized pitch decks, product proposals, and prospect research briefs.
Strong verbal and written communication skills with an ability to clearly explain tech products. High level of empathy and a problem-solving mindset when interacting with clients.
Self-motivated, collaborative, and adaptable in a fast-paced environment.
Familiarity with basic office tools (Google Workspace, MS Office) and a strong eagerness to learn CRM platforms (Twilio, HubSpot, Zendesk, etc.).
Mobility: High energy and complete willingness to travel frequently to client offices at a short notice as required by deployment schedules.
The "Challenger" Mindset: A proactive, problem-solving attitude—someone who doesn’t just sit behind a laptop, but actively engages clients to ensure technical success.
What You Will Gain
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Naukr AIApprenticely (formerly Arkansas Center for Data Sciences) is a 501(c)(3) nonprofit that connects employers with career seekers through Registered Apprenticeships, Work-Based-Learning internships, and pre-apprenticeship training across IT, advanced manufacturing, healthcare, and other sectors in Arkansas and beyond.
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