Platzi is the largest technology school in the Hispanic world, with over 7 million students and 4,000 companies using our platform to develop technical and professional skills. Our mission is to make Latin America a technology superpower by training individuals and organizations in areas like AI, Software Development, Cybersecurity, English, Leadership, and Business.
We operate mostly remote, with team members across Latin America and key hubs in Bogotá, Mexico City, and San Francisco.
We’re looking for a RevOps Manager to lead the strategy, reliability, and evolution of our B2B revenue systems, with HubSpot as our core CRM.
This is not a CRM admin role. We need someone who can understand how our revenue operation works, identify where the CRM is limiting visibility or execution, and recommend what we should change to improve pipeline quality, forecast accuracy, Sales Enablement, and decision-making.
You’ll work closely with Revenue Leadership, Sales, Account Management, Finance, and RevOps. You’ll also manage and mentor a RevOps Analyst, helping the team move from manual cleanup to scalable systems, clear standards, and trusted data.
Define and evolve the CRM strategy for Platzi’s B2B revenue operation.
Recommend improvements to HubSpot workflows, lifecycle stages, deal stages, properties, automations, integrations, reporting, and governance.
Improve forecast accuracy by strengthening pipeline data, deal discipline, required fields, close dates, stages, amounts, and forecast inputs.
Build views and reporting that help Revenue Leadership understand pipeline quality, forecast risk, and recurring workflow issues.
Lead the Sales Enablement strategy connected to CRM usage, deal execution, pipeline hygiene, handoffs, and commercial operating standards.
Turn recurring CRM and pipeline issues into enablement priorities, playbooks, manager guides, trainings, and process improvements.
Diagnose root causes behind CRM failures and design scalable fixes.
Reduce manual cleanup, spreadsheet-based workarounds, repeated checks, and operational rework.
Define clear ownership across Sales, Account Management, Finance, Revenue Leadership, and RevOps.
Escalate recurring process gaps or CRM discipline issues when needed.
Manage and mentor a RevOps Analyst through prioritization, feedback, coaching, and technical guidance.
5+ years of experience in RevOps, Sales Ops, Revenue Systems, CRM Strategy, or similar roles in B2B environments.
Advanced experience with HubSpot
Proven ability to define CRM strategy, not only operate CRM workflows.
Experience improving forecast accuracy through CRM data quality, pipeline discipline, reporting, and process design.
Strong understanding of B2B revenue processes, including pipeline, deal stages, lifecycle stages, handoffs, billing inputs, commissions, forecast data, and Sales Enablement.
Experience diagnosing CRM failures and designing scalable fixes.
Strong knowledge of workflows, automations, properties, lifecycle stages, deal stages, reporting logic, integrations, and CRM governance.
Demonstrated advanced fluency with AI tools using prompt engineering and critical evaluation of outputs to accelerate CRM diagnostics, reporting, and revenue process design.
Ability to turn CRM and pipeline issues into practical Sales Enablement.
Experience managing or mentoring analysts, specialists, or operators.
Strong communication and stakeholder management across Sales, Finance, Revenue Leadership, RevOps, and technical teams.
English proficiency at a B2 level or higher.
Experience in SaaS, edtech, HR tech, corporate training, or B2B subscription businesses.
HubSpot certifications or advanced HubSpot implementation experience.
Experience with Salesforce or other enterprise CRM systems.
Experience with revenue forecasting, pipeline inspection, MEDDIC, or similar qualification frameworks.
Experience with BI tools, data warehouses, APIs, enrichment tools, or connected reporting layers.
Experience working with Finance on revenue validation, billing inputs, commissions, or post-close reconciliation.
With Platzi's help, you will have 100% of the necessary work tools such as a laptop, smartphone, desk, ergonomic chair, monitor, and other accessories.
We provide you with all the books you need to grow professionally on Kindle, and we give you the Kindle too 😉.
At Platzi, we believe in gender equity and the importance of parents in the upbringing and care of their children. We make this a reality for new mothers and fathers through extended maternity and paternity leave.
All members of the Platzi Team have the opportunity to own a part of Platzi and have company shares.
You have 15 days of vacation per year regardless of the country you are in, starting from the moment you join the team.
We care about your emotional health by covering the first four online therapy sessions with specialized companies.
Although we are in different parts of the world, Platzi teams meet in person during the year to exchange ideas, build, and strengthen bonds.
Every year, the entire team gathers somewhere in the world for a week to meet face-to-face, get to know each other, have interesting discussions, and plan ambitious projects.
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Platzi is a Latin American online education platform offering certified courses in technology, programming, design, marketing, and business skills. It targets Spanish-speaking professionals and students seeking career advancement through role-based learning paths taught by industry experts.
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