Sales Operations Specialist

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

Key Responsibilities:

Quotes

• Support processing of all quote requests for system, upgrade, and service sales in APAC and China, including collecting required approvals and coordinating order follow-up.

• Support the APAC and China field sales and service organization for the different models’ implementation.

• Act as a key point of coordination for quote and order-related questions from Sales and Service teams.

Distributor’s performance

• Support tracking of distributor agreements, due diligence documentation, and renewals in accordance with internal processes.

• Assist in monitoring distributor performance and preparing monthly or quarterly reports for internal and external stakeholders as needed.

Revenue Recognition Activities

• Coordinate with Logistics, Manufacturing, and internal teams to follow up shipment schedules and payment status in support of revenue recognition activities.

• Support initiation and collection of required documentation for revenue recognition purposes.

• Maintain warranty and service contract trackers and support timely renewal preparation to ensure continuity of service revenue.

Forecast

• Follow up with Sales teams on backlog status, order updates, and revenue forecasts.

• Ensure CRM data accuracy and support preparation and sharing of order and revenue updates with global teams.

CRM and ERP SUPER USER

• Support Sales teams with Salesforce.com usage, data quality checks, and basic system questions.

• Generate standard Salesforce.com reports for management review as required.

Education Required:

• Bachelor’s degree is required. Major in Finance/Accounting/Business is an advantage.

Experience Required:

• Minimum 2-4 years of related experience in order administration or sales operations.

• Experience within the medical device or similar regulated industry is preferred.

• Experience with Salesforce.com and SAP (or similar CRM/ERP systems) is an advantage.

Other Skills, Abilities and Attributes:

• Fluent in English and Mandarin, Korean is an advantage.

• Strong attention to detail with good organizational and time-management skills.

• Strong communication skills with ability to work effectively with cross-functional and global teams.

• Positive, proactive, and able to work effectively in a diverse, team-based environment.

• Willingness to travel occasionally as required.

We offer five-day work with attractive benefits package to the right candidates. Please send your resume with current and expected salary details and a cover letter quoting the job reference to jobs-asia@accuray.com

All information received will be kept strictly confidential and used for recruitment purposes only.

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin – including individuals with disabilities and veterans.