Marketing Automation QA Specialist

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

Email & QA Senior Associate is responsible for the accuracy of final assets and troubleshoots any issues that may need to be addressed in the QA process. They are also the specialists on email campaign set up, building and testing the campaign workflows pre-deployment. They are an instrumental part of the production process and the team relies on their experience in HTML and attention to detail to ensure the final product is ready for deployment.

Position Responsibilities:

• Validate email campaign setup

• Configuring campaign setup in HTML based email marketing platform (Google tool: Gamma)

• Coordinating pre-deployment approvals

• Schedule campaigns for delivery

• Conduct pre-deployment QA

• QA correct rendering across physical devices, browsers, email clients

• Perform QA on both coded templates and ad-hoc assets

• Troubleshoot errors found in QA and triage to appropriate teammates if necessary

• Generating prototypes and proofs for review by CSM/PMM

• They are also responsible for sending proofs and prototypes to CSM for review, which they might pass on to the marketer.

• QA rendering of localization variants

• QA localization of languages across email templates and modules once translation files have been received from the localization team, validate correct rendering in all language variants.

• Responsible for creating and maintaining a top-notch Email QA Process

• Regularly reviewing the QA checklists to ensure it encompasses changes in business requirements

• Write and create post-mortems after failures in the QA processes lead to user facing errors

• Suggest and implement improvements to the QA process after post-mortems

Minimum Qualifications:

• 2+ years experience in marketing automation tools

• 3+ years of Testing, HTML and/or CSS experience

• Experience with digital marketing quality assurance is a strong plus

Preferred Qualifications:

• Detail oriented and solution-driven

• Able to adapt to new tools and processes quickly

• Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage

• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums

• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

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Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.