Sales Operations Specialist

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.

About the Role

Vectra is looking for someone with a depth of Operations and Analysis experience based in India. In this role, you will wear multiple hats, which is what makes this opportunity so unique and exciting. You will be an integral member of our Business Operations team and will need to be detail oriented, process-minded and able to think quickly on your feet to support the needs of our fast-growing business operations team.

You will report into the Manager for Sales Operations, India. This team is responsible for providing operational support to the Sales team. Your responsibilities will include:

Key Responsibilities

• Manage the end-to-end order processing workflow, ensuring timely and accurate execution

• Coordinate with cross-functional teams to validate deal details and streamline order flow

• Maintain data integrity in Salesforce by accurately entering and updating order information

• Support internal teams by addressing order-related inquiries and resolving issues promptly

• Help optimize operational processes to improve efficiency

• Ensure adherence to internal policies, compliance standards, and approval requirements

• Collaborate across time zones to ensure smooth communication and handoffs

Qualifications

• Bachelor’s degree in business operations, Information Technology, or a related field

• 3+ years of experience in order ops, sales support, sales ops roles

• Proficient in using Salesforce, with the ability to create reports and maintain data accuracy

• Familiarity with order operations, sales processes, or CRM systems

• Strong analytical and problem-solving skills, with attention to detail

• Excellent verbal and written communication skills

• Comfortable working across India, Europe, and USA (California) time zones

• Basic knowledge of Excel (e.g., formulas, filtering, formatting)

• Prior experience supporting sales teams

Vectra provides a comprehensive total rewards package that supports the financial, physical, mental and overall health of our employees and their families. Compensation includes competitive base pay, incentive plan eligibility, and participation in the employee equity plan (stock options). Specific benefits offered varies by location, but commonly include health care insurance, income protection / life insurance, access to retirement savings plans, behavioral & emotional wellness services, generous time away from work, and a comprehensive employee recognition program.

Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.