GTM Systems Specialist, Order-to-Cash

DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world.

J****ob Description:

DTN is seeking a detail-oriented and collaborative GTM Systems Specialist, Order-to-Cash to support operational workflows across Finance, Billing, and Revenue Operations. This role is responsible for helping optimize and support Order-to-Cash (O2C) processes through operational coordination, requirements gathering, process documentation, reporting, and systems support.

The ideal candidate is analytical, organized, and comfortable working across technical and non-technical teams to improve operational efficiency and drive consistent execution across the O2C lifecycle.

What You Will Be Responsible For

• Support daily operational workflows related to billing, invoicing, accounts receivable, and Order-to-Cash processes

• Identify process inefficiencies and assist in coordinating operational improvements

• Partner with Finance, Billing, Accounts Receivable, and Commercial Operations teams to gather and validate business requirements

• Translate business needs into functional specifications, process flow diagrams, and user stories for Internal Business Applications teams

• Compile operational reports and track key O2C metrics to identify trends and process gaps

• Support business users with system-related process questions and coordinate enhancement requests

• Perform basic system updates and testing activities within approved guidelines

• Document change impacts for Finance and Billing stakeholders ahead of system deployments

• Define user acceptance testing (UAT) scenarios, track defects, and coordinate business sign-off prior to go-live

• Contribute recommendations to improve operational efficiency, workflow consistency, and governance practices

• Conduct routine audits of billing records, customer accounts, and invoice activity to identify discrepancies or mismatches

• Maintain current-state and future-state process documentation, standard operating procedures, and configuration change logs

What You Will Bring to the Position

• Experience in Business Operations, Revenue Operations, Finance Operations, or a related field

• Strong understanding of Order-to-Cash processes including billing, invoicing, accounts receivable, and revenue recognition

• Experience working with Workday Financials, particularly Billing, Accounts Receivable, and Customer Contracts

• Familiarity with complementary platforms such as Salesforce, Vertex, FloQast, or Tesorio is a plus

• Ability to translate between technical and business language effectively

• Strong organizational, communication, and project management skills

• Ability to manage multiple priorities and work effectively across cross-functional teams

• Strong relationship-building skills with the ability to collaborate across Finance, Billing, IT, and Operations

What Will Make You Stand Out

• Experience supporting enterprise financial or revenue operations systems

• Experience with process documentation, workflow optimization, or governance initiatives

• Exposure to SaaS or subscription-based business models

What You Can Expect from DTN

• Competitive Salary

• Unlimited PTO

• Flexible working hours

• Remote work model (position dependent)

• Competitive Medical, Dental and Vision Insurance Plans

• 6% 401K matching

• Unlimited access to 13k+ courses via learning platform to support employee career advancement

• Employee Assistance Program (EAP)

Compensation The targeted hiring base pay range for this position is between $62,000 and $82,000. DTN is a pay for performance organization, which means there is the opportunity to advance your compensation with performance over time. The actual base pay offered for this position will be dependent upon many factors, including but not limited to: prior work experience, training/education, transferable skills, business needs, internal equity and applicable laws. The targeted hiring base pay range is subject to change and may be modified in the future. This role may also be eligible for market competitive variable pay and benefits.

#LI-REMOTE #LI-TH1

About DTN:

DTN is a global data and technology company helping operational leaders in energy, agriculture, and weather-driven industries make faster, smarter decisions. Our Operational Decisioning Platform turns complex data into decision-grade insights—empowering customers to expand their margins, accelerate growth, and outpace risk. With more than 1,200 employees globally, DTN serves the companies that feed, fuel, and protect the world.

At DTN, we value clarity, trust, and action. We’re a team of problem-solvers, outcome-drivers, and industry nerds who believe that precision matters – and that mission is at the core of what we do.

• Trust Built: We earn it. We keep it. We protect it. Our neutrality, precision, and integrity are non-negotiable.

• Confidence-Driven: We help customers move with clarity and conviction. We bring the data and operational knowledge leaders need to act.

• Built for Industry: We speak operations because we come from operations. Our expertise is forged in fuel terminals, fields, flight paths, and forecasts.

• Future-Forward: We see what’s coming- and we’re ready. We help customers lead through change with smarter decisioning.

Recruitment Fraud Notice:

DTN is aware of incidents where external parties have impersonated our organization, issuing fraudulent communications and/or job offers. Please be advised that all legitimate communication from DTN will come from an official @dtn.com email address or through our Paradox AI automated scheduling platform (Talent IQ). Any offers are extended directly by our Talent Acquisition team following a formal interview process.

If you receive a suspicious message or offer claiming to be from DTN, please do not engage. Contact our Talent Acquisition team at Careers@dtn.com to verify the legitimacy of any communication. Report any fraudulent messaging as phishing or spam.

DTN is an Equal Opportunity Employer. We welcome and encourage applicants of all backgrounds, including minorities, women, veterans, and individuals with disabilities.