CRM Administrator Trainee - Product & Sales Operations
- Compensation
- Not disclosed
- Experience
- Up to 2 yrs
- Employment
- Full-Time
TRAINEE - PRODUCT & SALES OPERATIONS
Ayus Medical Devices AG | Steinhausen, Zug (hybrid: on-site with home office) | 12 months
About the role
We are looking for an intern to support both product operations and sales operations at Ayus Medical Devices AG. The two functions run on the same tool stack: our sales team works inside the systems our product operations team builds and maintains, so one person across both gets an end-to-end view of how our commercial engine works.
From the start you will work across both sides: product operations and sales support, including the qualification of incoming network enquiries. You will learn our systems and our product in depth as you go.
No coding is required. You will think logically, catch errors before they become problems, and work with care. You will get a structured onboarding and full training on our setup.
The role is ideal for someone who has recently finished their studies or schooling and wants to build a career in medical technology operations.
Role details
Engagement: Paid 12-month internship, full-time, with the option to convert to a permanent role
Work model: Hybrid. Based at our Steinhausen office, with home office days possible. You will need to live within commuting distance.
Language: Working across German and English every day
What you will do
Product operations:
Quality assurance and testing of HubSpot workflows, forms, automations, and configurations
HubSpot administration support: contact management, list maintenance, pipeline and property updates
Support with JotForm, Superchat and other tools in the product stack
Documentation of processes, task tracking, and operational checklists in ClickUp
Data-integrity checks to keep our reporting accurate and our pipeline clean
Coordination with the Ayus Speaks (marketing) team on shared assets such as forms and emails
Sales operations:
Initial qualification of incoming network enquiries from clinics and doctors, assessing fit against our criteria before they reach the business development team
Keeping enquiry and lead records complete, accurate, and correctly staged
Supporting the sales team with structured follow-up, scheduling, and coordination
Research and ad hoc support as needed
Qualification is judgment work. Screening an enquiry well means understanding our product, the markets we serve, and what makes a good network partner. We will train you thoroughly and are looking for someone keen to develop that judgment.
What we need from you
Required
Fluent German and fluent English
Strong logical thinking and structured problem-solving
Exceptional attention to detail and a quality-first mindset
Willingness to learn and to ask when something is unclear
Eligible to work in Switzerland and living within commuting distance of our Steinhausen office
Able to commit to the full 12 months
Nice to have
Any hands-on exposure to CRM tools, data flows, or digital integrations
Interest in healthcare or medical technology
Familiarity with HubSpot, JotForm, or similar form and automation tools
Familiarity with ClickUp, Excel, Microsoft Teams
Who you are
Methodical and precise. You spot inconsistencies and want to understand why they happened.
You work through a task list steadily and flag blockers early and clearly.
You keep the team informed without over-reporting.
Curious and long-term oriented. You want to grow into the role and into the company.
About Ayus Medical Devices AG
Ayus Medical Devices AG is a Swiss medical technology company based in Steinhausen, Zug. We develop and distribute the Inuspheresis® system, an apheresis technology used in clinical settings across Europe and beyond. Our team is small, international, and fast-moving, which means an intern here takes on real work and sees the results of it.
We look forward to receiving your application!
Your application documents will be treated confidentially and used exclusively for the purposes of the hiring process. By submitting your application, you agree that your data may also be considered internally for other suitable positions within the Ayus Medical Group. Once the advertised position has been filled, your data will be deleted in accordance with the applicable data protection regulations.
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Ayus Medical Devices AGAyus Medical Devices AG is the Swiss medical device arm of the Ayus Medical Group, which specialises in therapeutic apheresis (INUSpherese®/BodyClearance® blood purification). It supplies devices and operates treatment centres serving patients and clinicians seeking holistic, detox-oriented medicine.
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