Deal Desk Specialist

Job Title

Deal Desk - Specialist

Job Description Summary

The Deal Desk Specialist – Bangalore will support the Americas Deal Desk team in managing and executing deal-related activities. The role is responsible for ensuring accurate, timely, and efficient execution of deal processes while maintaining high-quality standards. The specialist will follow established procedures, collaborate closely with internal stakeholders, and contribute to delivering a seamless experience for business partners and brokers.

Job Description

About the Role:

• Execute deal-related transactions and support deal closing processes.

• Review contract and legal documentation and enter key data into enterprise systems.

• Resolve write-off and missing payment inquiries.

• Ensure efficient deal execution by following standardized and best-practice procedures.

• Review deals for accurate property, customer, and pricing terms.

• Ensure contract details are aligned with Cushman & Wakefield’s internal systems.

• Complete write-offs, master data management, and missing payment activities within timelines.

• Contribute to Deal Desk knowledge management and maintain SOPs, best practices, and policy documentation.

• Conduct quality checks on peer Deal Desk Specialist work to ensure process adherence and data accuracy.

• Collaborate with Deal Desk team members to share best practices and proactively resolve issues.

• Identify opportunities to improve the broker experience and overall deal processes.

• Identify gaps in operational and system processes and recommend improvements.

• Perform other related duties as required or assigned.

• Work in rotational shifts:

• 4:00 PM IST – 1:00 AM IST

• 7:00 PM IST – 4:00 AM IST

About You:

• Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.

• 4–6 years of experience in:

• Data Management

• Project Management

• Commercial Real Estate

• Or a related field

• Proven ability to complete tasks within defined SLAs and quality standards.

• Ability to work independently and effectively resolve issues or conflicts.

• Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.

• Excellent English communication skills (written and verbal).

• Strong customer service skills and ability to effectively communicate with Americas-based teams.

• Strong team-player mindset with the ability to build positive working relationships with peers and global teams.

• Strong analytical skills with high attention to detail and accuracy.

• Highly proficient in Microsoft Office Suite.

• Knowledge of Salesforce, Workday, or other Accounting/CRM systems preferred.

• Knowledge or experience in the Commercial Real Estate industry is an added advantage.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”