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Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 20,000+ customers across 190+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations.
At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue.
The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises.
Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence.
We’re looking for a strategic and analytical leader to head the Revenue Strategy & Planning vertical within the Revenue Strategy & Operations org. This role acts as Wati’s in-house consulting partner to GTM teams — driving strategic planning, forecasting, business performance reviews, and cross-functional alignment across Marketing, Sales, Customer Success, Partnerships, and Product. You will develop the frameworks, processes, and insights crucial for Wati's hyper-growth by fostering operational excellence and data-driven decisions..
1. Strategic & Annual Planning
Lead development of the annual and quarterly operating plans (AOP & bridge plans) across GTM teams.
Align cross-functional targets, resource capacity, and performance expectations.
Drive end-to-end planning cycles — from data gathering and modeling to executive alignment and review.
2. Forecasting & Business Reviews
Build, manage, and evolve forecasting models to improve revenue predictability.
Partner with Finance and Sales to maintain accurate short- and long-range forecasts.
Standardize business review cadences (QBRs, MBRs) with clear KPIs and insights.
3. GTM Strategy & Alignment
Translate company objectives into actionable GTM strategies across functions.
Facilitate regional strategy alignment and prioritization with Marketing, CS, Partnerships, and Product.
Enable data-driven decision making and proactive course correction through performance tracking and analytics.
4. Cross-Functional Enablement & Optimization
Partner with Strategic Initiatives, RevTech, and Insights teams to execute cross-functional programs.
Support strategic projects such as territory allocation, capacity planning, and rules of engagement.
Build collaboration frameworks that enhance alignment across global and regional GTM teams.
5. Operational Excellence
Drive continuous improvement in planning, forecasting, and business review processes.
Institutionalize documentation, cadences, and templates that enable consistent, scalable operations.
Contribute to the design of org-wide operational dashboards and governance models.
6. Team Leadership
Lead, mentor, and develop a team of 3–5 Revenue Strategy & Planning associates across regions.
Foster a culture of analytical rigor, collaboration, and accountability.
Set clear goals, manage performance, and coach team members to build long-term functional expertise.
Collaborate with other vertical leads to ensure seamless knowledge sharing and cross-fu nctional impact.
6–8 years of experience in Revenue Strategy, RevOps, Strategy Consulting, or Founder’s Office roles.
Proven ability to build and operationalize GTM and planning frameworks in high-growth SaaS environments.
Strong business acumen with a structured, data-driven approach to problem solving.
Excellent communication and stakeholder management skills across global teams. ● Proficiency in analytics and planning tools (e.g. Excel, PowerBI, or similar).
Experience in defining and running operating cadences like AOPs, QBRs, and forecasting rhythms.
Based in India - preferably Chennai or Bangalore.
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WATI.io provides a WhatsApp API platform and business messaging solution for small and medium-sized businesses (SMBs) globally. The platform enables companies to automate customer communications, manage conversations, and integrate WhatsApp messaging into their business operations. WATI serves e-commerce, customer service, and marketing teams across 78+ countries.
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