Revenue Operations Manager

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Revenue Operations Manager to join our European Revenue Operations team. You will be responsible for owning revenue operations initiatives with support from our global teams for the Implementation Function (Onboarding). Our revenue operations team is core to the success of our go to market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth.

As a key member of the regional leadership team, you will actively shape and inform both the short and long-term strategy of the region. This role will be responsible for utilising key insights and enabling our teams to take strategic actions that drive great results - optimizing for growth and efficiency in the long term.

Please note this role can be based in Paris, Ghent, Amsterdam or Berlin

What you’ll be doing:

• Understanding key performance drivers of the business and identifying areas of improvement/optimisation opportunity to deliver sustainable growth - this would encompass revenue generating ideas, leakage and cost reduction initiatives

• Partner with regional implementation leaders and regional RevOps managers to enable the success of the customer-facing teams through the correct utilisation of tooling/systems and processes to drive regional achievement and personal growth

• Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals

• Represent Revenue Operations in regional go-to-market projects

• Working with Senior Manager, Global Revenue Operations, Finance and regional leadership in providing regional forecasting and capacity requirements against budget

• Drive regular reporting cadences with the regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion

• Provide feedback on customer collateral and revenue campaigns

• Build and present business models to support strategic regional initiatives

• Operationalising, incorporating and driving performance of new functions into the current go to market org

• Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives

And a little bit of…

• Creation of materials to support GTM team enablement

• Development of performance improvement initiatives in partnership with performance and enablement managers.

What you need to bring:

We're looking for an intermediate candidate who has experience with the following:

• Analysing onboarding waterfall, sales funnels and go to market team performance with initiatives to drive performance improvement

• Creating process improvements to enable more efficient implementation function

• Identifying areas for improvement and efficiency gain in systems such as Salesforce and Churn Zero, creating requirements and briefing into internal systems teams

• Managing multiple stakeholders from manager to VP level

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you:

You’ll enjoy:

• A flexible work environment that empowers you to do your best work

• A culture that celebrates performance

• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies

• Equity options, because this is your company too

• Contributions to your pension plan. Your future matters

• Training opportunities to grow your skills and career

• Health and wellness credit so you feel your best

• Time off to volunteer and give back to your community

• Interest groups, employee led networks, social committees to sponsored sports teams

• Computer purchase program to get your personal Macbook

• Enhanced parental leave to support growing families

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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