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The Team: We are a global Revenue Operations team with a presence in Pakistan, India and the Philippines. We support the commercial front-line team in the Order-to-Cash process by submitting quotes, generating contracts, and liaising with OTC teams such as legal, Order Management, Fulfillment, and Client Financial Relations.
Responsibilities and Impact: This role is critical for optimizing revenue generation and enhancing the commercial buying experience across our Commercial organization. The successful candidate will have the opportunity to emerge into more specialized roles and act as a vital resource for the team. Key responsibilities include:
Optimize revenue generation and enhance the commercial buying experience through efficient operations and client-centric solutions.
Collaborate with cross-functional teams to define requirements, participate in agile ceremonies, and support feature prioritization based on business goals and user impact.
Lead and participate in cross-team projects to reduce order return rates, manage suspensions, and address billing requests, improving operational efficiency and client satisfaction.
Act as a subject matter expert, contributing strategic insights, and mentoring junior team members to enhance skills and performance.
Drive process improvement initiatives, data quality projects, and User Acceptance Testing (UAT) to optimize team operations and integrate new capabilities.
Track project timelines, deliverables, and maintain accurate Salesforce data for effective reporting and analysis in Power BI.
All employees are required to work from the office a minimum of 2 days per week.
Basic Required Qualifications:
An S&P Global employee at this level would typically have 3+ years of experience in product management, revenue operations, or a related analytical role.
Expertise in Salesforce reporting, Salesforce CPQ functionalities, and advanced Excel for complex data analysis and reporting.
Proven experience in User Acceptance Testing (UAT) and strong project management skills with a track record of successfully leading multiple projects simultaneously.
Excellent analytical skills, meticulous attention to detail, and outstanding organizational, multi-tasking, and prioritization abilities.
Exceptional oral and written communication skills, capable of conveying complex information clearly and effectively.
Strong collaboration skills, with the ability to build relationships and work effectively with stakeholders at all levels of the organization.
A proactive approach, strong work ethic, and the ability to work independently with minimal supervision, demonstrating initiative and accountability in a fast-paced environment.
Additional Preferred Qualifications:
Ability to contribute proactively to team initiatives, bringing new ideas to the forefront to improve business area performance.
Demonstrated capacity to provide guidance and clarification, resolving varied and non-routine issues within a team context.
Strong commitment to active listening and collaboration, effectively participating and contributing towards team goals.
A proven aptitude for prioritizing high-impact tasks and using previous experience to adapt approaches and improve existing processes.
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Advancing Essential Intelligence.
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
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S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
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20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
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SPGI (S&P Global Inc.) is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. The company serves investors, corporations, and financial institutions with essential information for decision-making.
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